associate

August 13, 2016

RETAIL AND HOSPITALITY

Becoming a “Retailer of the Future” with Customer Experience

More than ever before, today’s consumers have more options about what to buy and where to buy it. With each interaction, they choose which retailers they support with time, attention, personal data, dollars and social capital. That’s no small investment to make, and as a result customers turn to retailers and brands that not only […]

December 10, 2015

RETAIL AND HOSPITALITY

3 Ways Santa’s Store Helpers are Making Shopping Easier this Holiday Season

Holiday shopping isn’t like it used to be. Retail sales associates – a.k.a Santa’s helpers – are taking on more than just ushering shoppers into fitting rooms and helping them check out. Today, their role more resembles that of a concierge. Here are three ways the role of the sales associate is changing: #1: The […]