These engineers recognized that network management was full of increasingly complex ‘stuff’ being ladled over the top of our networks ignoring the root issues. They believed that a standardized data construct that could be used within any vendor, but it would be such a monumental undertaking that up to that point, nobody had tackled it.

This significantly changes how services are created. It changes the focus from defining a configuration to defining a service. This is a capability that a business leader can understand and get behind.