Many Cisco partners have built a track record of success selling managed Duo-based service to their customers for seamless and dependable multi-factor authentication (MFA) and identity access management (IAM) solutions. But did you know that Duo is now available through global distribution alongside Umbrella and Secure Endpoint in a single managed-ready offer? There is growing opportunity for cloud-based security solutions that address security for every user, device, and point of attack. The SMB segment has high needs, limited resources, and a preference for outsourced expertise, making it an ideal market for MSPs to serve profitably while delivering real value.
The new Secure MSP Center on MSLA offer brings enterprise-grade security backed by a centralized management console called Secure MSP Hub, enabling streamlined customer and account management, billing, and operations across these security products. Providers can create service packages leveraging any combination of Duo, Umbrella, and Secure Endpoint by simply placing a zero-dollar order, avoiding any upfront costs to themselves or their customers. The Secure MSP Center is available with convenient monthly billing through Cisco’s Managed Service License Agreement. This partner managed offer is designed to enhance MSP operational efficiency and supports growth by providing multi-layered protection and rapid deployment capabilities.
There’s a tremendous opportunity for MSPs to partner with SMBs to provide advanced technologies, specialized expertise, and scalable solutions to strengthen their security, ensure compliance, and enhance resilience. SMBs remain in the crosshairs as a staggering 81% of U.S. small businesses suffered a data or security breach last year. More organizations view security as a top priority as businesses can expect to pay between $120,000 and $1.24 million in 2025 in response and resolution costs. Think about increasing your recurring revenue and profitability by providing Cisco Secure MSP Center that leverages best-in-class security to safeguard you and your customers.
Eliminate the blind spots that lead to security gaps
You’re expected to reduce risk and protect your customers’ business, but fragmented security tools, blind spots and policy drift make that harder every day. Relying on point tools, extra consoles, and manual work creates gaps you can’t always see. This raises the TCO and directly increases your costs to serve customers. By consolidating point products in your security tech stack and reducing swivel chair for your administrator means reduced costs and less fatigue while gaining efficiencies, efficacy, and economies of scale.
Deliver comprehensive multi-layered protection covering identity and access management, web and DNS security, and endpoint threat detection and response – without the overhead. Simplified customer onboarding leveraging a single SKU unlocks access to Duo, Umbrella, and Secure Endpoint with a single management console, reducing complexity and operational overhead. Secure MSP Hub management console offers cross-product efficiency with centralized customer management, billing, and account oversight.
Deliver secure outcomes and protect against business threatening downtime
Cisco’s integrated security solutions — Umbrella, Duo, and Secure Endpoint — empower MSPs to deliver stronger, more efficient, and scalable protection for their clients. By unifying network, endpoint, and identity security, MSPs can offer comprehensive, multi-layered defense through a single platform, simplifying management and reducing operational overhead. Automation and centralized monitoring improve service delivery efficiency, while proactive threat blocking and policy enforcement help minimize client risk.
These solutions drive high customer satisfaction and strong business outcomes enabling MSPs to support key customer use cases such as:
Secure remote work – Safeguard remote employees, enabling secure and productive work from any location. Prevent employees working outside the corporate network from exposure to phishing, malware, and stop unauthorized access risks.
- Umbrella: Blocks malicious websites, phishing attempts, and suspicious domains at the DNS layer, even when users are off network.
- Secure Endpoint: Detects and remediates endpoint threats, ensuring devices stay protected no matter where they are.
- Duo: Enforces multi-factor authentication and verifies device health to ensure only secure endpoints can access corporate resources.
Zero Trust architecture – Verify every user, every device, and every access while simplifying implementation through integration. The traditional perimeter-based security approach is no longer effective with modern, distributed environments.
- Umbrella: Serves as a secure gateway to enforce policies that block risky traffic, even for unmanaged devices.
- Secure Endpoint: Monitors and enforces endpoint security, ensuring devices meet Zero Trust standards.
- Duo: Implements adaptive access control, verifying user identity and device security posture before granting access.
Cisco’s Secure MSP Center empowers MSPs to grow revenue and simplify operations by delivering enterprise-grade, multi-layered security through a single platform. With Umbrella, Duo, and Secure Endpoint offered under one managed-ready license and monthly billing, MSPs can eliminate upfront costs, streamline customer management, and accelerate onboarding. The centralized Secure MSP Hub simplifies administration, billing, and monitoring, helping MSPs reduce tool sprawl and operational overhead.
This unified approach enables MSPs to protect clients across network, identity, and endpoint layers, strengthen Zero Trust and secure remote work capabilities, and deliver measurable security outcomes—all while increasing profitability and customer satisfaction.
Ready to learn more? Contact your Cisco Partner Account Manager and/or preferred distribution resource to get started today. Discover our partner-facing sales collateral for the latest on Secure MSP Center on MSLA.
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