The We’re Listening Blog Series: Faster Contract Updates with New RMA Front-end Swap Process
Cisco continues to listen to our customers’ feedback, and make improvements that address your biggest pain points. In
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Converge OT with IT for Business Benefits in Manufacturing
https://www.youtube.com/watch?v=v3TGjrZoZNg At the recent Cisco Live 2013 event in Orlando, I talked about the business value of converging operations technology (OT)—used for industrial automation systems—with IT business networks, in order to create
Partnering with Apple on BYOD and Great User Experience
Mobility extends beyond devices. Yet, having the right devices and choice of devices allows us to work the way we’d like. In fact, Cisco is one of the world’s largest enterprise users of Apple products. Employees have purchased 33,000 iPhones and
Partnering with Apple on BYOD and Great User Experience
I recently had the opportunity to be interviewed by Apple for its Tech Talk series, taped at Apple’s Palo Alto retail store, on the topic of BYOD. What prompted the invitation to speak was Cisco’s substantial use of Apple devices – Cisco is one of the
Understanding Today’s Customer: How Data Mining Can Help Insurers Increase Customer Satisfaction
Imagine a customer calling their insurance provider and reaching a representative that has never spoken with them and is unfamiliar with the customer’s claims history or company policies. That doesn’t sound like a good experience. Now imagine after a
Networking Academy Instructors Help Close Widening Job Skills Gap
Starting tomorrow, hundreds of Cisco Networking Academy instructors from the United States and Canada will travel to San Jose, California for the 2013 Academy Conference. Networking Academy instructors prepare people to design, build, maintain, and
Could Connected Mobile Experiences Save You From Starring In A Horror Movie?
True Story: The night I arrived in Orlando I was exhausted & hungry. I headed to a neighboring hotel to meet a colleague for dinner, entered the hotel from a side door, and realized I was lost. The <REDACTED> hotel and conference center
The Internet of Everything is the Internet of Today
If you were one of the more than 20,000 people who attended Cisco Live Orlando in person or one of the 250,000 who joined us online, you were able to see amazing examples of new ways the Internet of Everything (IoE) is connecting people, process
Practical Social Media Advice for Newbies
You already have subject matter expertise. It is time to share that knowledge with others through social media. There are many social networks, many rules, many experts and a lot of information to digest. Beyond the basics of each platform, here is