Almost every innovation in contact center technology in the last 40 years was designed to attack the issue of time savings. The next wave of innovations is well underway. This time, it's an exciting new array of bots, AI, and machine learning. These
If you missed Cisco's 2017 Spring Packet Optical Networking Conference, here's a quick summary of some of the key presentations and top take-aways.
Over the past few weeks, I’ve blogged about the importance of having a holistic security strategy for the Internet of Things (IoT). Now is the time to really amp up security and privacy by design at the endpoint device level. Everyone has a role to
Talos is monitoring the major Exploit Kits(EK) on an ongoing basis. While investigating the changes we recently observed in the RIG EK campaigns, we identified another well known candidate: Terror Exploit Kit. Terror EK is one of the new players who
Our hyper-connected world allows for an open market and on-demand access to products and services 24/7. This puts customers in the driver’s seat and when competing products are equal, customer...
The cost for service providers to keep up with market and customer demands can become overwhelming. A programmable network can help lower your Total Cost of Ownership (TCO) and create other positive business outcomes.
A new network and a new life. Netera Networks helps BHG get people into and through recovery.
As we embark on the Fourth Industrial Revolution, it is clear that technology will play a central role in nearly all aspects of our lives. Research by the World Economic Forum estimates that 65% of children entering primary school will find themselves
These two Cisconians take on climbing Kilimanjaro. What started as an idea after work, became reality with a few lessons learned.
