Demystifying Artificial Intelligence’s Role in Contact Centers
AI is shaping the future of customer experiences and the contact center Artificial Intelligence (AI) is creating a lot of excitement and there are good reasons for this. According...
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One year later: The VPNFilter catastrophe that wasn’t
One year ago, Cisco Talos first disclosed the existence of VPNFilter on May 23, 2018. The malware made headlines across the globe, as it was a sophisticated piece of malware...
Five Game-Changers for Mid-Market Businesses That Boldly Move to Cloud Calling
ISG report claims that moving to cloud operations saves companies an average of 38%1 As a mid-market business leader, one of the most important decisions you make is your approach...
History of the IoT (Part 1): My time with the technology that founded our IoT world
The Internet of Things (IoT) is all around us. But where did it all begin? Join us as we get a firsthand account of the history of the IoT (three part series).
Smarter IT Helps Schools Focus on Learning
To help schools in New York manage their growing IT systems, Cisco partner NetApp brought in FlexPod - an infrastructure platform leveraging Cisco technology – to solve the equation.
Are you attending Cisco LIVE US 2019?
Cisco LIVE DevNet Zone is a can’t miss opportunity for your career Are you attending Cisco LIVE US 2019? Well if so a great area for Service Providers...
Coding Essentials I – NetDevOps Series, Part 3
Explore some of the coding essentials required to be a successful network automation programmer. Learn more about YANG data models, JSON, and XML.
Service Provider Day in Sweden
Cisco Service Provider Day is entering the stage in Stockholm on the 5th of June. Join me and my colleagues for a day of trends and insights.