To say we’re witnessing a revolution in healthcare today is an understatement. Between telehealth, 5G expansions and business intelligence analytics—the pace of pandemic-led change has been rapid and will not be slowing anytime soon.


Longtime Cisco customer CVS Health was on a digital transformation path long before any of us had heard of COVID-19, and this week I am thrilled that MinuteClinic, the medical clinic inside select CVS Pharmacy locations will be honored for some of this work at the prestigious ANCC National Awards ceremony, a celebration for nurses advancing the quality of patient care. MinuteClinic was named the winner of the 2020 ANCC Pathway Award® for changing the game for patients and clinicians by activating a new Webex-powered virtual collaboration tool for its providers.

Based on Cisco Webex, this allows clinicians, providers and patients to engage in real-time, high-quality video consultations in a HIPAA-compliant manner. The technology brings a richer contextual experience to MinuteClinic visits by bringing continuous communications (video, audio, text, and image exchange) to help providers easily connect with other health care professionals and provide high quality, collaborative clinical care in real time for patients.

On behalf of Cisco, congratulations to MinuteClinic on winning this prestigious award—and more importantly, for making such a difference in the communities you serve. High-impact change doesn’t always have to come from a massive, multiyear transformational project. Doing the hard work of getting and staying on a continuous journey of digital transformation brings agility, where small changes can have a big and wide-ranging impact.

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Troy Yoder

Global Healthcare Leader

Healthcare Industry Solutions Group