Avatar

Ryan Rose

Manager, Customer Experience & Product Design

Cisco Collaborative Knowledge

Ryan Rose is Head of Customer Experience & Product Design for the new Cisco Collaborative Knowledge social learning platform developed by Cisco.

Rose leads the Digital Strategy Team within Learning@Cisco that supports the development, build-out, and delivery of Cisco Collaborative Knowledge. Rose is responsible for the overall User Experience design, Customer Experience and Engagement for Cisco Collaborative Knowledge, and supports the development of the solution’s asynchronous collaboration tools.

Working with both the engineering team that is constructing the SaaS offering and the strategy/business team that markets it, Rose focuses on all facets of the end user journey; as such, he manages the creation of content and documentation that describes, details, and demonstrates Cisco Collaborative Knowledge.

In addition to his role developing Cisco Collaborative Knowledge, Rose co-manages the Cisco.com Web Team that updates and maintains the web properties that make up the widely-acclaimed Training and Events section; supported the Learning@Cisco Content Development Team in the Quality Assurance Services group; and acts as a user experience, documentation, and best practices consultant across Cisco supporting a number of software development initiatives.

Articles

November 1, 2019

DEVELOPER

Dive in to the Cisco IoT Design-In Program on DevNet

The Cisco IoT Design-In Program helps partners integrate Cisco IoT products into their solutions, accelerating time to market.

July 10, 2019

DEVELOPER

Get Ready for DevNet Certifications and Validate Your Software Skills

New DevNet Certifications join celebrated Cisco certification like CCNA, CCNP, and CCIE to validate your skills in software development, programmability, using APIs, and network automation.

February 19, 2017

EDUCATION

Social Learning and High-Performance Workplaces

The Global Center for Digital Business Transformation forecast that by 2020, four out of 10 organizations will be displaced or cease to exist due to digital disruption. Digitalization and social trends are reshaping business like never before. New social contracts and the explosion of consumer-driven mobile devices are reframing the workplace. In addition, we have […]

November 28, 2016

EDUCATION

How a 19th Century Poem Sings the Songs of Present Day Millennials in the Digital Workplace

Shrouded bards of other lands, you may rest, you have done your work, Soon I hear you coming warbling, soon you rise and tramp amid us,Pioneers! O pioneers! – Walt Whitman, “Pioneers! O Pioneers!”  There’s a certain irony to looking to a 19th century poem as a sort of battle cry of the age-old tug-of-war […]

September 26, 2016

EDUCATION

For Learning, It’s Not “Evolve or Die” — It’s “Collaborate and Live”

When it comes to learning, particularly at the organizational level, one of the major problems we run into is this sort of “evolve or die” mentality.