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Kerri Hale

Product Marketing Manager, Network Automation

Customer Solutions Marketing - Provider Connectivity

Kerri is part of Cisco Customer Solutions Marketing, where she drives product marketing for Cisco Crosswork Network Controller and Automated Assurance – part of the Crosswork Network Automation platform. Her career spans more than 15 years in technology, during which time she has contributed to the marketing of several pioneering technologies including Robotic Process Automation, Process Mining and ML/AI. More recently, Kerri has focused on automated lifecycle management and assurance. She has a passion for helping organizations simplify complex operations, focusing on customer pain points and the opportunities that innovative technology provides for driving outstanding digital experience. Kerri holds an MBA in Public Administration from Penn State, and a BA in Political Science from Florida Atlantic University. She is an avid reader and observer of how technology can be used to better human life and society.

Articles

January 27, 2026

SP360: SERVICE PROVIDER

Transforming Service Delivery: The Power of Strategic Network Automation

2 min read

A thoughtful network automation strategy is a core driver of success in today’s communication service provider landscape. Discover how Cisco Crosswork Network Controller can help—and learn more about how it can provide $20.46 million in annual benefits, according to a recent study.

Pave the Way for New Revenue with Transport Slicing Automation and Assurance

4 min read

Delivering outstanding digital experiences means smarter troubleshooting and faster deployment of differentiated services. Innovative solutions like transport slicing and automated assurance help services providers to create new revenue streams and services based on quality of experience with competitive service-level agreements.