Heidi Rhodes

Whether inspiring employees, transforming our customers’ workflows, or solving the world's biggest problems, I'm passionate about telling real human stories about real work to drive Adoption.

In my role leading the Cisco Collaboration Customer Success Digital team - I'm excited to share what we learn along our journey to transforming our customers experience to make sure they are successful in getting maximum business value.

I live in Santa Cruz, California with my husband and two kids. We also have a massive dog, and a tiny dog that may feature in my blogs as often as they feature in my video conferences. Guess which one is the boss.


April 2, 2019


Webex for Growing Businesses

3 min read

We’re inviting growing businesses to share their Webex success stories on our social media handles, guaranteeing amazing visibility for your small business, and to demonstrate how successful businesses leverage Webex.

December 3, 2018


Got video devices? Get adoption.

3 min read

When deploying video on every desktop, enabling Webex Share, or adding Webex Boards to huddle spaces, our Webex Room Kit and Room Kit Mini help add value to all workspaces.

November 27, 2018


Adoption Made Easy

2 min read

Adopting any new habit or tool is hard. We get it. You’re busy. Your users are busy too. But, when you chose to invest in Cisco Webex, you not only chose the world’s best meeting platform, you are choosing to work with the passionate partners and customer-centric customer success teams.