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Disability and Technical Expertise from Cisco interns

“When I first got here, the [intern] orientation was talking about all business stuff…supply chain..and I’m a computer science major, and I was thinking, uh-oh, I’m in the wrong place.” Kelley Duran said as we settled down to talk about her internship here at Cisco.  Her classmate Samuel Sandoval had the same reaction: Honestly, I thought I was in [the] wrong group since I’m in IT [information technology]”

Internships are a great way for students to make the connection between their studies and the business world.  Combining education with practical application through internships means an easier transition into the workforce after college.  Even better is when education and personal expertise are both channeled into the right internship.

Kelley and Samuel are studying Computer Science and Information Technology respectively at the National Technical Institute for the Deaf (NTID) at the Rochester Institute of Technology in New York. I sat down with Kelley, Samuel and their Cisco mentor Shraddha Chaplot to get their thoughts on how to create a successful internship program for college students with hearing disabilities.

Samuel Sandoval, Shraddha Chaplot and Kelley Duran spell Cisco in American Sign Language at Cisco Headquarters

Internship Projects

Samuel and Kelley interned for 11 weeks in Cisco’s Software Engineering Accessibility team.  The Cisco Accessibility team is focused on ensuring Cisco products are accessible and usable by people with disabilities, whether by design or through compatible use with assistive technology.

Samuel worked as a lead developer for real time text chat on the Read More »

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Adventures as an Intern: Digital PR Awards

Greetings from hot and humid New Orleans! I’ve been down here in the South for a little under a week, and I’m already starting to say “y’all.” This week has been busy getting settled and preparing myself for school to start next Monday; my textbooks are all lined up and ready to go on my desk right now. However, I had just enough time for another adventure, but this time with a different kind of newsroom.

Since the launch of The Network, Cisco’s Technology News Site a little over two months ago, the social media communications team has been hard at work developing and curating Cisco’s very own newsroom. The hard work is starting to pay off: We’ve been nominated for the Best Online Newsroom at the Digital PR Awards. The other contenders are Ogilvy Public Relations Worldwide’s remodel of the Intel Newsroom (not to be confused with the Intel Free Press, which I explored in a previous post), the Baylor Health Care System Online Newsroom, and Fahlgren Mortine’s revamp of Crown Equipment’s Business to Business Social Media Newsroom. The finalists all shared many similar characteristics that have been helpful in making their newsrooms a success.

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Adventures as an Intern: The Oracle Press Room

  Not to sound overly cheesy, but time really does fly! I can’t believe it’s already August. In two weeks, I’ll be folding clothes and packing up to go back down to humid, hurricane-season New Orleans for school.   

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Adventures as an Intern: The HP Newsroom

I’ve really started to settle in at Cisco. I know the best time to hit the salad bar at lunch, and where to sit when I can’t sit in my cubicle any longer. One of the more exciting moments happened to me this week, when a senior vice president started following me on Twitter. The truth is, this is no normal internship, and I love it!

This week, I crossed enemy lines and researched the newsroom of HP. Like the EMC newsroom from my previous post, the HP Newsroom has stuck to a classic format where News Releases take the center of the page. The releases can be shared or tagged through various social media networks, which include Twitter, Facebook and Digg, as well as other content-sharing sites I’ve never heard of before, such as BlinkList and Netvouz. However, when I clicked on BlinkList, I learned that it had been acquired, so the sharing tool did not work. There is a lot of clicking around required to share stories though, and personally, my fingers prefer a sharing button that’s placed directly in front of me.

The home page of HP’s newsroom also includes a Featured News box for press release headlines. This is similar to Intel’s Free Shots, but users must click the headline to read the whole release.

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Adventures as an Intern: The Beginning

Hi! I’m Kati Dahm, and I am interning in with the Social Media Communications Team for the summer. Today marks the end of my first two weeks of working at Cisco, and I can already say that it has been very exciting. I’ve set up my cubicle and my laptop, and met the people in the surrounding workspaces.  I’ve already had many valuable learning experiences, from learning how to dial into a WebEx call to where the café is (important!). As I continue my time at Cisco, I will update my readers on my interning adventures- which may not always turn out to be what you expect. Interns have gone to Vegas, made videos and even rapped. Who knows what they’ll have me do?

Facebook was the humble beginning to my social media obsession. I signed up for an account my freshman year of high school, and I was hooked. Twitter was more of a college thing. It was in to tweet about the cool things you were doing with your other friends that were in touch enough to have their own handles. In April, when I got an exciting offer to be an intern at Cisco, I couldn’t say no. This  brings me to where I am today, blogging about different companies and how they communicate their news through various channels such as social media tools and corporate newsrooms. I will be examining and analyzing these channels and bringing them back here to determine the best forms of communication that businesses can utilize. In my opinion, this is one of the most important things businesses can do so that they stay engaged in what their target audience is reacting and responding to. I look forward  to hearing from you over the duration of my internship, along with any ideas, questions or commentary you may have in regard to my posts.

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