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How Cisco IT Solved Its Internal Cloud Dilemma

May 7, 2014 at 4:30 pm PST

Is your organization looking to build a cloud?

You’ll want to learn how Cisco’s John Manville leveraged an internal, private, infrastructure-as-a-service cloud to drive business value.

View John Manville's Cloud Insights Video Podcast

View John Manville’s Cloud Insights Video Podcast

John Manville is responsible for Cisco’s Global IT infrastructure  - which includes the data centers,  networks, platforms and more. Overall, John’s role is to implement Fast IT, which is really about being adaptable and responsive to business needs.

What technology helps drive this responsiveness and adaptability? “There are many solutions that can help, but if I had to sum it up in one word, that word is  cloud” replied John .

Cisco uses internal cloud technology for several important business imperatives. Through the cloud, we are  balancing internal IT workloads and providing our engineering team the tools needed for OS development. We are also using the internal cloud for external capabilities. For example, Cisco Smart Services uses our internal cloud to offer services to external customers.

Recently, John had the chance to participate in a new Cloud Insights Video Podcast to discuss the challenges his team faced prior to cloud implementation. Like most IT teams, they were challenged by speed of delivery of business capabilities, driving Total Cost of Ownership (TCO)  down and completing maintenance on the underlying infrastructure with minimal impact on the business users or applications they need on a daily basis.

To offset these challenges, his team  developed and deployed CITEIS (Cisco IT Elastic Infrastructure Services), an internal, private, infrastructure-as-a-service cloud. CITEIS started off as a way to provision virtual machines, but the team quickly realized that it  wasn’t enough so they  added on more middleware and database capabilities . Now, it’s a rich service that John’s team  offers to their clients.

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Why IT Leaders Stand to Benefit from the Natural Process of Network Programmability

The programming of network resources is not just a trend, but also a way to future-proof IT and business needs.

This blog series examines how infrastructure programmability is providing a faster time to competitive advantage and highlights the differences between programmable infrastructure and traditional infrastructure, and what programmability means for your entire IT infrastructure.

To read the first post in this series that defines infrastructure programmability, click here.  To read the third post in this series that discusses how IT leaders can embrace this change, click here.

By the end of this year, the number of mobile connected devices will exceed the number of people on earth, and U.S. businesses alone will spend more than $13 billion on cloud computing and managed hosting services. In addition, the growing convergence of mobile, cloud and the network is demanding that organizations implement the right combination of strategies, processes, and infrastructure.

As the industry is changing faster than we can imagine, we are shaping the future with a new model for IT. Today’s infrastructure must be simple, smart, and secure.

A piecemeal approach to leveraging new technology—in the midst of a fast-paced market—could leave businesses disaggregated and left on the sidelines by faster competitors.

Unleash Fast IT, an operating model that delivers simplification and orchestration through automated, agile, and programmable infrastructures. The concept of Fast IT embodies IT being agile enough to operate at the speed of business. This means that in order for your organization to be successful in an increasingly complex world you must have an infrastructure that runs at a speed and scale never before seen.

There are three core principles for Fast IT: simplicity, intelligence and security. In some ways, this model is markedly different from the current IT model, which can be highly complex and closed.

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Portland State University rolls out 802.11n and 5760 Series Controller

May 5, 2014 at 10:46 am PST

Portland State University is Oregon’s largest and most diverse public university encompassing 50 city blocks, eight schools, 226 degree programs, 29,000 students, including 1,700 international students from 91 countries, and 126,000 alumni. For the second year in a row, the US News & World Report has named Portland State University a top 10 “up-and-coming” national university in its Best College rankings, released online Sept. 10.

In 2010 Portland was one of the first schools to adopt the Cisco CleanAir capable Access Points 3502 to address the frequent sources of interferences found in a typical school environment. In this blog, I will describe how the students adopt technology to learn as well as share some details about our conversation with Tamarack Birch-Wheeles, the manager of Network Team in charge of the WLAN deployment with the 5760 Series Wireless LAN Controller.

psu Read More »

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What is Infrastructure Programmability?

The programming of network resources is not just a trend, but also a way to future-proof IT and business needs.

This blog series examines how infrastructure programmability is providing a faster time to competitive advantage and highlights the differences between programmable infrastructure and traditional infrastructure, and what programmability means for your entire IT infrastructure.

To read the second post in this series that discusses benefits of network programmability, click here. To read the third post in this series that discusses how IT leaders can embrace this change, click here.

The proliferation of devices and applications has increased the complexity of traditional IT infrastructure. The complexity arises from manually managing the infrastructure box-by-box that is slow and error-prone.  The adoption of cloud computing has compounded the problem with on-premises and off-premises resources. As a result, IT leaders have to allocate critical resources to maintain and troubleshoot these systems. In a recent whitepaper, Zeus Kerravala indicated that 83% of IT budget is used to simply maintain the current operating environment. This leaves precious few resources to invest in business-enabling innovation.

At the same time, business leaders are demanding their IT infrastructure to provide them with a faster time to competitive advantage. Quick time to market is paramount in a world where a new competitive advantage might only last a few months or even weeks. And, as if these challenges are not enough, new cyber-attacks not only threaten innovation but can also threaten the organization itself.

Infrastructure programmability is providing a faster time to competitive advantage.

Infrastructure programmability is providing a faster time to competitive advantage.

Programmability to the rescue

Infrastructure programmability provides the ability to control and change the functions of IT infrastructure. Let’s take a closer look.

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The Future of Wireless: Times are Changing Before Our Eyes

We live in amazing times, ask anyone who ever had to look up a phone number in a phone book. In the past this was the only way you could find the number to your favorite restaurant if you wanted to make a reservation. Today, all we need to do is reach into our pocket or purse and grab our mobile device, open an application and in a few seconds (not minutes) we have the phone number. Not only that, but we can see the menu and make a reservation right from the device. Over time we have become dependent on carrying the world (both personal and professional) in our pocket. With mobility, we are always on, always connected: nothing—whether it’s your team’s latest score or that email from a vendor you need to send to your boss—is more than a quick search away.

What once seemed unfathomable, this way of always being connected is now commonplace. However, as the application developers sit and think of the next killer app, the IT team has to make sure the network can not only support this new app, but also assure the performance meets the higher and higher demands of new apps. This requires the network to be more application-aware. And the reality is that more applications that require higher network performance are coming at a faster rate. Add to it new devices that use these applications are becoming accessible to everyone. On top of that, the people that use these applications and devices are becoming more demanding in terms of reliability and experience. So what is an IT person to do?

“We were ahead of the times,” says Joseph Tufano, VP and CIO of St. John’s University. “But times have changed. You see it everywhere: for example, if you go to a basketball game on campus, and there’s a timeout, everybody is using their mobile devices.”

IT is always working to increase the wireless performance of the network. However, as more bandwidth becomes available, users increase their usage and consume that bandwidth. Read More »

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