Whilst the industry is in the midst of deploying cloud computing service enabling capabilities; standardization continues to progress. Whether DMTF, MEF, SNA, IEEE, the cloud computing standardization activities have been picking up.
At the ITU-T, the emphasis has been identifying areas for cloud interoperability standardization.
ITU-T’s Study Group 13 (SG 13) has created a new Working Party (WP) on cloud computing, tasked with progressing the Technical Reports that were the output of a previous Focus Group on Cloud Computing (FG Cloud) towards formalization as ITU-T Recommendations. Read More »
In part 1 of this posting, I related a real-life experience of mine, where I learned that customer problems were often a better source for product and service definition than formally stated customerrequirements. I’d like to take this discussion further, via a concept in product and project management called the “tyre swing”. Read More »
In an effort to reduce costs and improve operational efficiency, organizations of all sizes have begun compressing their firewall and other security services into smaller form factors and fewer physical units. Many small and midsized companies have opted for UTMs to run all of their security on a single box. Unfortunately, UTMs have failed to deliver on their promise to deliver true multi-service security. Most UTMs do one or two things really well, but add all the other services as “checkbox” items just to say they have it. Read More »
If you are already offering cloud services from your data center, or are starting your planning to do so, there are some key initial questions I’d advise you consider. And they’re not about the technical aspects of data center architecture! You find yourself asking “what cloud services should we offer?” and “How do we evolve what we offer today”. You may, post launch, also find yourself asking “Why is the take up to our cloud services not as big as we initially forecast?”. Before you say “aha - these are questions for service providers offering cloud services” .. I would argue that these questions are fundamental to enterprise and public sector organizations too -- assuming that you intend to provide cloud services to your user community that help them do their jobs. Following one of my colleagues who blogged earlier that, with cloud services, “you need to think like a product manager”, I will assert here that there are some key lessons from product management that can help you in creating cloud services that are actually useful to your customer and/or your internal clients and stakeholders.
As you may have noticed from my previous blogs, I’ve worked in product management of both products and services for a while (since 1997 in fact, when I moved from software engineering into the “dark side” ) …. so what lessons have I learned that may help you address the challenges of creating and defining new cloud services?