Beyond Gut Feel

Cabela’s considers themselves the ‘foremost outfitter for America’ and I know my Dad as a hunter and camping enthusiast would readily agree. Michael Copeland is VP of Operations for Cabela’s and he stopped by the booth to talk to us …Read more.

Posted by Robb Boyd on March 04, 2009

Reducing retail operational expenses does not need to be painful

Store payroll is the #1 controllable expense that all retailers have as a lever to control operational cost management.  However for store management, it’s not as easy as just sending people home to lower costs (“hey there is a great …Read more.

Posted by Curtis Foster on February 18, 2009

PCI Security Architecture

One of the most visited booths at NRF in New York was focused on security and the PCI Architecture that Cisco offers.  This is always a sticky subject of course and it is interesting to see the foundational nature of …Read more.

Posted by Robb Boyd on January 30, 2009

Measuring the Unmeasurable with Video Analytics

The NRF (National Retail Federation Show) in New York last week had a ton of innovation.  It was a much more technology laden conference than I would have expected despite the fact that it is one of the best ‘business …Read more.

Posted by Robb Boyd on January 27, 2009

Thirsty Thursdays - Drink in some fresh content

My first appearance and work on BizWiseTV now showing up - we just released “Collaboration, bridging the productivity gap” where we addressed collaborative innovation in three different vertical areas - retail, healthcare and manufacturing. We had some great guests on …Read more.

Posted by Robb Boyd on January 22, 2009

Retail Customer Experience and NRF 2009

Customer Experience is something that all marketeers are talking about and most retailers are trying to deliver.  It’s that thing that, when done well, keeps customers coming back, talking about the brand and above all, buying the products.  An interesting …Read more.

Posted by Paul Jones on January 20, 2009

What’s the value of recognition?

This week we are going to be talking about the experience we all have when going to any place of business.  Every company I talk to these days seems to identify as one of its highest priorities a need to …Read more.

Posted by Matthew Stein on January 18, 2009