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Jim McDonnell

Director, General Manager
ServiceGrid, CMCS, UCSF Alliance

In his roles as entrepreneur and technology executive, Jim McDonnell is a recognized industry leader in cloud software and services. He launched his career with four start-ups, and went on to lead the creation of new Cloud business units at Cisco and Avaya.

Jim rejoined Cisco with the acquisition of European-based SolveDirect, where he served as President, Americas & Chief Product Officer. SolveDirect was a 2012 Gartner Cloud Services Brokerage “Cool Vendor” and the leading business process network for multisourced IT Services. Jim drove market growth in the Americas and gained analyst recognition for the company.

While at Cisco earlier, Jim consolidated all software teams within Cisco Services to form the new Smart Services Technology Group, growing the business to $500M over three years and forming an architecturally unified portfolio of Cloud products. He grew the team from 30 into a globally distributed team of 1,000, and scaled the architecture to support 1M daily transactions. In addition, he led the formation of the services software patent portfolio, and the acquisition of Pari Networks.

Jim McDonnell's Articles