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‘Tis the Season to be Shopping. Will Video be the Tipping Point in Your Purchasing Decision?

“’Tis the season” as they say.  Soon you will hear the count- down of how many shopping days left until Christmas.  Like it or not, the biggest retail shopping day of the year takes place the Friday after Thanksgiving.  But, what I really get excited about is Cyber Monday.  I don’t know about you, but I plan to do the majority of my shopping online.  I am not new to online shopping of course.  I have been using it out of necessity as a working mother without an abundance of extra time and will continue to use it for a variety of reasons including…

I don’t have to beat the crowds for those BIG sales, I can compare prices instantly on a single site, I usually can finagle free shipping by using coupon codes or just taking advantage of holiday incentives, and I can get my shopping done in a matter of minutes versus the hours I would have spent had I actually gone to the store.

I will say that the shopping experiences I have had to date have been pretty good.  But, they could still improve.  For example, there have been several occasions where I have had questions about an electronics product (like a computer) and wanted to ask someone who really understood the features of the product.  I wanted to have that real-time experience where I could have a back and forth conversation with a “human.”  I don’t want to just look at the picture of the computer and guess by the description whether or not it was the right purchase to make.  Another time I was ordering a chair for my home office online and wanted to make sure I had the right style and color to match my room.  So I called the support line and had to describe my room, desk dimensions, and wall color etc. In the end, Read More »

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Taking the Journey to Private Cloud Services

Building our Cisco IT Elastic Infrastructure Services (CITEIS) has been a journey of planning, development, and deployment. Cisco customers will find the steps we’ve taken helpful in looking at their own plans for offering IT private cloud services.

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New World of Education Driven by Internet of Everything

November 26, 2013 at 10:31 am PST

In his blog post yesterday, Wim Elfrink shared the recent news that the City of Buenos Aires, Argentina and the State University of New York (SUNY) will join The Global STEM Alliance. Since I had someone ask me this week -- “what exactly IS the Global STEM Alliance?”, here are the basics.

Unveiled last month at the Internet of Things (IoT) World Forum in Barcelona, Spain, The Global STEM Alliance is a joint initiative founded by The New York Academy of Sciences (the Academy) and Cisco. This initiative recognizes the importance of working together, in both physical and virtual communities, to bring Internet of Things (IoT)-based curriculum resources, local and remote mentorship, and access to universities to the next generation of entrepreneurs, scientists, and innovators around the world. Read More »

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Cisco Employees Line Up to Participate in #GivingTuesday

Forget about fighting crowds on Black Friday and maxing out your credit card on Cyber Monday. Join a movement that matters and kick off the giving season with #GivingTuesday on December 3. Just post or tweet about how you give back on any social media channel and use the hashtag #GivingTuesday.

Cisco is proud to be a partner — for the second year — in #GivingTuesday, an online effort to create a national day of giving on the Tuesday following Thanksgiving. We are participating in two ways — by promoting Cisco’s annual Global Hunger Relief Campaign (#CiscoHungerRelief) and by driving volunteerism at several of our sites.

Cisco Chairman and CEO John Chambers sorts food with employee volunteers at the Second Harvest Food Bank of Santa Clara and San Mateo Counties

Cisco Chairman and CEO John Chambers sorts food with employee volunteers at the Second Harvest Food Bank of Santa Clara and San Mateo Counties

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New Independent Analyst Research on Private Cloud Software Solutions

November 26, 2013 at 7:30 am PST

In previous blog posts, my colleagues have written about Cisco’s leadership in cloud infrastructure (#1) and cloud professional services (#1). And as I’ve blogged about in the past, we have a growing portfolio of cloud and infrastructure management software solutions. Now Cisco is getting recognition as a strong performer in cloud software innovation and strategy.

Cisco was among the select companies that Forrester invited to participate in its new Forrester Wave report, The Forrester Wave: Private Cloud Solutions, Q4 2013. The report focuses on commercial software offerings for enterprise private cloud deployments, ranking the 10 most significant vendors (from an initial field of 27) based on 61 different criteria – with more than 100 customer interviews. You can download the full report here.

In this evaluation, Cisco received the highest score in strategy and is in the top three overall for our current offering.   Read More »

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