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Raad Al-Jawahiry with wife Lina Al-Karaghouli and daughter Naya Al-JawahiryAs a young college student, I was introduced to the world of networking, and from that moment, I knew Cisco was where I belonged. The way its technology connected the world and empowered businesses left an indelible mark on my heart and set the course for my life’s journey.

After college, I embarked on a path to turn my dream of working at Cisco into reality, immersing myself in learning and building up my skills. I pursued my CCNP Collaboration certification and gained invaluable experience working for Cisco partners. It was a journey filled with challenges and triumphs, but my determination to join Cisco never wavered.

I sharpened my skills while applying for a few Cisco roles over the next several years. Finally, the day arrived after interviewing for a Cloud Contact Centre Engineer position — a role perfectly aligned with my evolving experience and aspirations — and I received the news I had eagerly awaited. I was going to be a Cisconian! I was brimming with anticipation and excitement for the adventures that lay ahead.

However, life has its own way of testing our strength and resolve. Just two months into my journey at Cisco, when the excitement of a new beginning was still fresh, my world was shaken. My daughter, who was on the brink of turning one, received a diagnosis that necessitated immediate hip surgery. My wife had just begun her pre-registration training year as she embarked on her path to becoming a pharmacist. Together, we faced the challenging intricacies of settling into new roles and caring for our daughter.

Though, having read past stories on the We Are Cisco blog before joining the company, I approached my situation without a shred of doubt. Recalling the genuine support extended to my colleagues, as recounted in those heartfelt narratives, reinforced my belief that Cisco was the right place for me. It was as though those blogs had preluded my journey, assuring me that putting people first was a cornerstone of Cisco’s culture, existing long before I walked through its doors.

Amidst the whirlwind of change and responsibility, Cisco’s support emerged as a beacon of hope, reminding us that we were not alone on this journey. Thanks to the comprehensive benefits Cisco offers, we could ensure my daughter received the best medical care promptly. It was a sigh of relief amidst the storm, knowing that my employer genuinely cared about the wellbeing of my family.

Raad Al-Jawahiry with Cisco mentor Jason Gooley in Cisco Chicago office.

But the true magic of Cisco unfolded during those challenging months. My manager and team showed an empathy that transcended any ordinary work relationship. They granted me emergency leave without a second thought, encouraging me to prioritize my family above all else.  As I returned to work, the ability to have a flexible schedule was crucial when managing a child in a cast for three months with follow-up medical appointments. My daughter’s appearances on Webex meetings when juggling schedules with my wife were met with smiles and waves. And as I learned and got comfortable in my still-new role, I could lean on teammates for their knowledge and support.

I had always believed that Cisco would be a place of growth and camaraderie, but experiencing it firsthand was beyond anything I could have imagined. During those months, I realized I had not just landed a job, but I had found a family that uplifted and supported one another through thick and thin. I wasn’t just another employee; I was an integral part of a global community where individuals come together, united by a shared vision of making a positive impact on the world.

Today, as I look back on my journey, I can say with utmost certainty that my dream to work for Cisco was worth every ounce of effort. Cisco has not only provided me with a fulfilling career but has touched my life in ways that matter the most.

So, those considering joining Cisco, take that leap of faith and apply! Embrace the opportunity to work with cutting-edge technology alongside some of the brightest minds in the industry. But most importantly, know that you will join a family that stands by you in every twist and turn of life’s journey. Together, let’s build a future where innovation knows no bounds.

Are you ready to experience a company that cares? Find your opportunity now.

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Authors

Raad Al-Jawahiry

Cloud Contact Center Engineer

Cisco Meraki