Raad Al-Jawahiry

Cloud Contact Center Engineer

Cisco Meraki

Hello there! I'm Raad, a passionate Cloud Contact Centre Engineer at Cisco, dedicated to shaping seamless customer experiences through cutting-edge technology. With a focus on delivering top-tier contact center solutions for Cisco Meraki, I thrive on optimizing communication channels for businesses. Beyond the realm of technology, my heart is captivated by my wonderful family – a loving wife and an adorable baby daughter. When I'm not immersed in the world of cloud solutions, you'll often find me cheering fervently for Arsenal, my beloved football team.


September 5, 2023


My Journey to Cisco: Fulfilling a Dream and Finding Family

3 min read

Raad's dream came true joining Cisco as a Cloud Contact Centre Engineer. Having his world shaken soon after, the company's response reinforced his belief that Cisco is the right place for him.