support

March 5, 2014

SMALL BUSINESS

Cisco Small Business Extending Services and Support in Latin America

Happy Wednesday! Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the best one in years. Speaking of […]

May 30, 2013

SMALL BUSINESS

Cisco Small Business Support Community

As a Small business owner, you know how to run your business efficiently.  So what do you do when you need support for your current Cisco small business network?  If you are like me, you will search the internet for a solution.  Hopefully your search will lead you to the Cisco Small Business Support Community […]

May 22, 2013

INSIDE CISCO IT

ACE Network: Empowering Users with Self-Service Provisioning and Support Tools

When the ACE pilot network began inside Cisco, it supported a much smaller audience.  In those days we only had around 1000 users, and for the most part these were very technically savvy people.  Mostly they were power users, who could use tools normally provided to our engineering group with ease.  As our ACE “service […]

May 15, 2013

INSIDE CISCO IT

IT Mobility Social Support Leads to Reduced Costs

Cisco IT’s Bring Your Own Device (BYOD) program allows employees to be most productive on whatever device they choose.  Whether it’s an iPhone, iPad, Android, Mac or PC they can connect to the Cisco internal network easily, but that’s not what this blog is about, if you’re interested in that initiative click here and here. […]

March 14, 2013

SMALL BUSINESS

Why Engage Expert IT Services for Mobility and BYOD?

Three Reasons: More Productivity, Revenues, and Savings How can you control the connections and user experiences—and security—of BYOD and other mobile devices that access your business network?  Maybe you or your IT staff have the expertise and time to do-it-yourself (DIY). Or, maybe not. In my last blog,I outlined the benefits of mobility technologies and […]