sales summit

January 5, 2015


A Broad Partner Ecosystem is Pivotal To Delivering the Total Customer Experience

1 min read

Many highly successful companies have a common characteristic- their customer care strategy is supportive of, and in alignment with, their corporate brand strategy, often driving to provide a consistent customer care experience, irrespective of the channel used for customer engagement. Customers’ expectations and demands are growing and changing rapidly. Customers today are different from yesterday. […]