Stay Connected with the Contact Center of the Future
Being there for customers is more important than ever. Cisco CX offers advisory services, support, and solutions to help you leverage next-gen contact center capabilities to stay connected.
Accelerate VPN Remote Access Capacity for Business Resiliency with Cisco Customer Experience
Companies are pivoting to remote work for business continuity. Learn how to accelerate VPN capacity and connectivity with security to keep core objectives running without disruption via virtual collaboration tools.
Sun, Sand and Industrial Security
Across the United States, people are defrosting and starting to shovel their way out of January’s Polar Vortex “bomb cyclone.” Even the state of Florida saw some chillier than usual temperatures. Florida has de-thawed now and next week security professionals from all-over head to South Beach for the annual S4 ICS security conference, January 16-18 […]
Don’t make this mistake with vendor contracts
This is a continuation of this blog on remote access. Has your organization signed up for remote management of critical infrastructure without your knowledge of the details? Many customers I work with were not aware of the contractual obligations they agreed to regarding remote access. Many customers I work with were not aware of the […]
Vendors as Attack Vectors – The Risk You Take with Partner Services
About the Author: Mr. Albach is the Sr. Product Line Manager of IoT Security and joined Cisco in 2010 when he defined and delivered three network security solutions with the most recent – Cisco’s first Industrial Security Appliance. Did you know you can be contractually obligated to let people you don’t know access your critical […]
Secure Remote Access During Holidays
In many parts of the world there was a holiday period and celebration of the New Year, and it reminds me that the world has holiday periods all year round. What happens to your remote access demands during holidays? One would think that being on holiday means no one needs access to corporate resources, correct? […]