Why modern banks are (still) investing in brick-and-mortar branches
Despite the trend toward digitization and a shrinking branch footprint, the brick-and-mortar bank doesn’t seem to be disappearing anytime soon.
Omnichannel banking
The Future of Payments and Commerce: Digital Payment Strategies in the Age of Omnichannel Banking
Banks, for the most part, have realized the importance of mobile as a channel. Across the globe, empowered executives are being appointed to head up digital channel programs. Their primary mission: define and implement the mobile banking channel and