Enterprises are looking to design and deploy network infrastructure that responds faster to change. Cisco Digital Network Architecture (DNA) can help organizations get in front of this market movement by providing a flexible, programmable and open architecture, delivering the foundation for transitioning your business, operations, and technology strategies to achieve digitization. With Cisco DNA, The […]
As a Senior Network Engineer I’ve seen many end-user issues that look like big problems but are actually very simple. The difficulty lies in a lack of understanding between end users and IT teams who support them. In this article, I want to give some advice to improve communications and relationships between these two groups.
Recently, I researched wireless home internet packages at a local mall and being the IT guy that I am I asked some very technical questions. “Is this running over WiMax?”, “What frequency band is it operating in?”,”Where are your base stations located?”, “Is the signal quality line of sight dependent?”. He was honest and after two questions admitted he wasn’t technical and […]
