Customers are gaining market power and they want to interact with your organization using digital technologies. As a result there is a plethora of automation solutions on the market. Did you ever wish for guidance on these solutions from industry
It is nearly impossible to miss the business transformation taking place in every organization. As consumers, our smart devices have trained us to expect delivery of information or services at near instant speed. But when we move from our consumer
Part 2 of 2 In the first part of my IT Service Management (ITSM) blog, I summarized
When I hear the term "power trio", I think of Geddy, Neil and Alex. A band, where there’s just a bass, drums and guitar, with one of 'em singing. By the way,...
Part 1 of 2 Tackling the planet’s largest, most fearsome waves motivates surfing pros to take terrifying risks. Take Carlos Burle, a Brazilian big wave surfer, who unofficially...
We are living in the digital age and the effect it is having on the way we work and live are continuing to grow. IT professionals have never felt as much pressure to help their organization to move with speed and agility than today. In response
If it is May, it must be raining conventions in Las Vegas. I am heading for a double header the first week of May to be part of the excitement...
What do you think when you hear Hybrid IT? Does your mind go to a 3rd kind of not quite private, not quite public cloud that your team needs to build? Fear not. Hybrid IT is not another type of cloud but rather a strategy for your organization to
The variety of interpretations about what hybrid cloud is, should be or could be continues to evolve …. This is why for quite some time whenever hybrid cloud comes up I have tried to discuss hybrid cloud in very practical terms. The most popular
