Back to the Future

February 9, 2015

COLLABORATION

Back to the Future in 2015: Marty McFly’s Contact Center

2 min read

In the 1989 movie Back to the Future II, Michael J. Fox’s character Marty McFly travels to the year 2015. He sees a future with hover boards, holograms, flat-screen TVs, and video calls. Not bad for predictions made over 25 years ago! But the movie didn’t give us a glimpse of what a contact center […]