Drive Your Cloud Services Portfolio with Webex and the Jobs to be Done Framework

In this post, we look at how JTBDs are applied for the Cisco Webex suite. We look at key elements of JTBD construction such as the buyer and purchase dynamics.  We then learn how you can extend Webex JTBDs to differentiate and target your own cloud services offer.

January 7, 2019


Planning Your Cloud Communications Migration: Connectivity And Network Service Options

This is part six in a seven-part series on how IT managers and communications service providers (CSPs) can work together to simplify their migration of premises-based communications to the cloud. This particular post is focused on types of access services, the types of circuits, the method of IP services delivery, the suitability for carrying communications services, and network services that can be layered on to prioritize communications traffic.

December 19, 2018


Simplify Your Migration Options – Drive Adoption and Positive Business Outcomes

This is the last in the series on migrating communications services to the cloud on devices, services adoption, and how to maximize the business positive impact of migrating to cloud communications.

December 13, 2018


Planning a Cloud Communications Migration: Navigating IT Priorities & LAN/WAN Management

This is part one of the fourth installment in a five-part series on migrating business communications services. In this post, we take on another common challenge in migrating business communications to the cloud – the increased demands on IP access connectivity – both from a technical and commercial perspective.

December 10, 2018


Simplify Your Communications Migration Options: Private & Public Cloud Solutions

Third in a five-part series on migrating business communications services: Deciding when to deploy sites and users on multi-tenant (“public”) cloud solutions versus dedicated, virtualized (“private”) cloud solutions.

November 2, 2018


Take the Risk Out of Cloud Calling: Cut-Over & Migration Planning

As service providers build out their migration offers, one of the most important offer elements relates to how aggressively to turn down legacy systems and turn up cloud communications services. This is the second in a seven-part blog series on migrating business communications services.