When it comes to patient care, efficiency and communication are vital. It is critical for hospital staff and doctors to collaborate in real-time in order to deliver the best possible care and treatment – especially when a child’s life is at stake.

A major Virginia children’s hospital saw the value of collaboration technology and wanted to make sure that there was seamless transition so it positively impacted patient care. Meet Me in the Cloud (MMITC) and ePlus were there to help.

MMITC, a Lifecycle Advisor and learning business partner, helps customers embrace Cisco collaboration technology. So, when ePlus, a Cisco Gold reseller, recognized the need for a structured approach to deployment in the hospital, they brought MMITC into the conversation.

MMITC says…

ePlus provided the collaboration infrastructure for Cisco WebEx, video devices, and Cisco Spark. These tools would enable the hospital to increase staff productivity while delivering a better patient experience. MMITC stepped in to develop the deployment strategy to ensure the solution was adopted and the value was immediately seen.

Rather than jumping in, we deployed the solution in three stages…

We started simple with WebEx Meeting Center and a small group of early adopters. Then, we trained hospital administrators and executive assistants on the full solution: WebEx Meeting Center, Cisco Collaboration Meeting Room, and video endpoints. Once we achieved adoption, we delivered training to the remaining nursing and hospital staff.

The result? The hospital grew from four existing WebEx licenses to 2,500 licenses of Enterprise Edition and WebEx usage increased by 54% within the first week. Not only does the hospital plan to purchase Cisco Spark, they expanded the applications into other groups, departments, lines of business, and locations.

The story doesn’t stop there…

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Gioia Ferretti

Partner Stories and Communications

Global Partner Marketing