How to Help Encourage #WomenInTech
It was somewhere between not too long ago, and a lifetime ago that I was
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Taking Customer Experience to the Next Level
According to a study by Accenture, price is not the primary reason for customer churn: 66% of respondents stated they have switched companies due to poor customer service. But what makes this number even more relevant is that 82% of these respondents
Cisco Announces Acquisition of Synata
Today, I’m excited to announce the acquisition of Synata. Synata is a privately-held company based in San Francisco that will enhance how customers can search rooms and content within Cisco Spark, our business collaboration service. Cisco Spark is
Cisco Acquires Synata to Solve a Tricky Problem: How Do You Search What You Can’t See?
I recently bought a new home and even before I’d signed the papers I was mentally making a punch-list of things I wanted to change and improve. The Cisco Spark team loves punch lists, too. From the beginning, two things have been at the top of our
Enterprise Connect, Day 1 Wrap-Up
Enterprise Connect definitely got underway today in Orlando. The sessions grew more crowded throughout the day and the halls got busier. I heard a lot of talk about cloud, hybrid, UCaaS, and WebRTC just in passing conversations. (And I finally stopped
Industry press respond to Cisco DNA announcement: “Cisco Launches New Digital Architecture That Will ‘Change The DNA …
Last week at our global Partner Summit event, at a press conference in front of global press and analysts, Cisco unveiled its Digital Network Architecture (DNA) to help customers on their journey to digitization. The response from industry reporters
Cisco at OFC: Next Gen DCI & Transport Network Modernization
By Leonard Luna, Senior Marketing Manager, Cisco Service Provider Solutions Cisco will be at OFC, the world’s premier optical event again showcasing our industry leading Packet Optical Convergence innovations and solutions. We encourage you to be part
Cisco recognized for security leadership at the 2016 RSA Conference
Best Security Company and Best Security Organization Awards for Cisco I speak with customers and partners frequently and I always hear common themes in the challenges that prevent them from...
Meeting the Demands of Bandwidth & Service Group Growth with CCAP
Guest Blog by Igor Dayen, SP Product and Solutions Marketing In this video interview, Jorge Salinger, Comcast’s Vice President of Access Architecture, explains how DOCSIS 3.1 and the Cisco cBR-8 will enable Comcast to meet bandwidth demands and