As the Senior Vice President of Customer Experience (CX) Product Management and Marketing, Vikas Butaney leads the product vision and strategy for Cisco's Services portfolio. Under his leadership, the organization is driving transformative innovation at the intersection of technology, business, and customer experience, building and evolving Cisco's Support and Professional Services to empower customers in today's AI era.
Recognized for his commitment to customer-centric innovation, Vikas spearheads the transition to modernized support models for organizations across industries. By integrating AI-enabled predictive, proactive, and personalized capabilities, he empowers customers to boost security and operational efficiency and maximize the value of their technology investments.
Prior to this role, Vikas served as SVP and General Manager of Cisco Secure Routing and Industrial IoT, where he led product strategy for Cisco Routing, SD-WAN, Industrial Networking, and Multicloud Networking. A proven leader in fostering innovation and pioneering new business models, his career spans senior leadership roles in Cisco network engineering as well as experience at cloud and mobility start-ups, including Accelera and Mobile Iron.
He earned his M.S. in Electrical Engineering, focusing on Optical and Data Communications, from Virginia Tech in Blacksburg, VA.
The new Cisco Industrial Compute Gateway IC3000 offers built-in security and manageability at scale, enabling faster decision making at the edge by processing and normalizing data from various sensors.
Exciting demo from Cisco at AWS re:Invent -- an example of Cisco working with AWS to help developers bridge the IoT computing gap from cloud to the edge.
How are copper spools, garbage bins, a cool wireless technology, and Cisco related?
Answer: Cisco’s LoRaWAN Solution 2.0! I know that may sound cryptic – let me explain this better.
Today Cisco announces a new software product purpose-built for operations teams to manage industrial Ethernet networks across their Industrial Internet of Things (IoT) initiatives. The Industrial Network Director...
As the Internet of Things (IoT) gains widespread adoption, we now have the opportunity to accelerate business outcomes. Whether a business needs to create agile supply chains, automate manufacturing processes, or reduced operating costs, Cisco Industrial IoT solutions and products make it easier to innovate, boost productivity and derive value from IoT data. The new […]
The Internet of Things (IoT) is accelerating the Digital World. All Connected things however, don’t have the same characteristics in terms of connectivity, bandwidth capacity and deployment. Until recently, the range of wide area connectivity technologies for M2M and IoT applications were largely limited to powered devices over cellular and WiFi. As cities become digital, […]