Articles
Top 5 Takeaways from the London Gartner Data Center Conference 2016
2 min read
Over the past few years, I've attended Gartner's Data Center Conference in London (see 2013, 2014, and 2015 !). As always, it was...
Buying New Gear? Have You Invested in Operations Management to Assure Your RoI?
3 min read
Are you investing in new IT equipment – or for that matter, any IT services including SaaS/Cloud services? If so, I wonder how much you have invested in your operations management...
Go Slow to Go Fast: Why Cisco Services Invests More Up Front
3 min read
There are 2 questions I am asked from time to time: The first is related to my job – “OK I understand what's involved in product development, but why do ‘service...
Yes Adopt DevOps But Don’t Forget The Pain of Re-Writes: My Biggest Software Lesson Ever
2 min read
As we deliver more and more software projects in my part of Cisco Services, I have a keen interest in software development best practices. And concerns on poor practices. A...
Part 2: The Ski Centre Queues and the Service Provider Internet of Things Opportunity
6 min read
Last week, in Part 1, I blogged about the bizarre association of queues at my local ski centre and unreliable access to cloud payment services. Being located in an...
The Connection between Long Ski Centre Queues and the Cloud: The Service Provider Internet of Things Opportunity
6 min read
Back in 2010, not long after I started blogging here on Cisco.com, I discussed some of the challenges customers were fearing regarding the feasibility of cloud adoption. In my market...
The Most Boring Service We offer … And how to bring down a data center in one easy snip!
2 min read
I do enjoy the (sometimes irreverent!) perspectives of some articles on data center in the UK publication “The Register“, and the story of how a data center change went wrong made me laugh, cringe and cry at the same time – the change being when an electrician cut the wrong wire and brought down a […]
Your New Year’s Resolution for 2016: Start with a Cisco Domain Ten Workshop
2 min read
A few years ago, I wrote a series of blogs on Cisco’s Domain Ten(SM) framework. Since then, we’ve used this simple yet powerful analysis tool to help guide many customers on data center and IT transformation projects. I personally found it quite notable that leading market analyst firm IDC, recognizing Cisco as the worldwide leader […]
Part 2: Ten Learnings and Observations from the 2015 London Gartner Data Center Conference
2 min read
Last week I attended the 2015 London Gartner Data Center conference. In my first blog (part 1) on this event, I covered some of my main learnings and...
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