As Chief Technology Officer for the Global SMB Sales Segment, Roy McLean, is instrumental in shaping Cisco's global SMB go-to-market strategy, focusing on the portfolio, digital marketplaces, and core enablement key to Cisco's SMB sales strategy. Leveraging his technical background, Roy collaborates closely with internal teams, distributors, and partners to drive innovative selling approaches, establish new routes to market, and enhance capabilities for Cisco annuity offers and managed services. With 24 years of tenure at Cisco, including an extensive background in the technical realm combined with a sales viewpoint as a former Systems Engineer, Roy brings unique product and sales insights to his current position. Prior to his role as CTO, he served as the Senior Manager of Technology Solutions for Global Distribution.