Mike Adams

Vice President and General Manager


Mike Adams is a seasoned executive and general manager with over 25 years of experience in technology services. Combining his skills in strategy and operations with his inspirational leadership style, he’s led the successful growth and transformation of businesses inside and outside of Cisco.

Today, as vice president and general manager of Learning@Cisco, he leads Cisco’s global training and certifications business.

From early in his career, Adams has been passionate about customers and the way they experience technology. He’s led professional services, managed services, technical support, education services, and the transformation of traditional service models to customer experience business models.

He believes that learning is integral to enabling our customers to reach their goals and enhancing their experience along the way.


February 24, 2020


A New Era for a New Network

3 min read

Today, we are launching new Cisco certifications that validate the skills of network engineers at the specialist, associate (CCNA), and professional (CCNP) levels. Read our blog to find out more!

August 1, 2019


A transformation taking learning to the next level: Cisco’s new certification suite

3 min read

The updated suite of Cisco Certifications provides a flexible learning portfolio that helps learners develop and validate critical job skills and position for success in high-demand careers.