Khay Kid Chow

Customer Solutions Architect

Khay Kid is a Customer Solutions Architect in the Global Service Provider organization for Cisco Systems. In his role, he collaborates with Cisco’s key service provider customers to understand the changing industry landscape and orchestrate solutions that leverage latest technology evolutions to capture the opportunities and overcome the challenges that are exposed by the shifting market.

Khay Kid joined Cisco in 2004 and worked with service providers across ASEAN as they evolved to IP next generation networks from legacy TDM migration and ATM networks, introduced Policy and Service Control capabilities and expanded with LTE, WiFi Hetnets, Fixed Mobile Convergence and Cloud.

Khay Kid now lives in Melbourne Australia with his wife and son. When not working, he spends time with his family or enjoys the simpler things in life.


Technology as a Strategic Differentiator

1 min read

Commoditisation is a big word these days in the Service Provider business. The value of our services is being depreciated as our customers are exposed to growing choices offering comparable products. In this borderless economy, competition can come from the most unexpected sources. How are you using technology to give your customers a better experience? […]

Cisco Live Melbourne 2015

1 min read

Exciting times! Cisco Live Melbourne 2015 started on the 17th with four packed days of technology updates and new solution launches. This year we are expecting a phenomenal crowd of more than 5700 attendees. Cloud, virtualization and SDN(Software Defined Networks)/NFV(Network Function Virtualization) are a big agenda for all our customers and you will find the latest […]