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Julia Chen

Vice President

Global Partner Transformation

Julia Chen is the Vice President of Global Partner Transformation, reporting to Oliver Tuszik, SVP of the Global Partner Organization at Cisco. Julia’s focus on helping our partners thrive with Cisco as we collectively transform helps drive ongoing innovation and business outcome solutions to our portfolio to better serve our customers.

Prior to her current role, Julia spent three years as the Senior Director of Strategy and Technology in the Office of the CEO, where she structured and informed decisions around the company strategy and ran the corporate planning process in partnership with finance. In addition, Julia led special projects, including transformation programs to make Cisco’s operations more efficient; founded Cortex, Cisco’s Machine Learning/AI Virtual Center of Excellence; and accelerated adoption of specific products.

Before Cisco, Julia was a Principal at The Boston Consulting Group and a leader in their Technology, Media & Telecommunications, and Operations practice group. She led teams to support the most senior executives of various enterprise and consumer technology companies as they managed organizational change, increased operational effectiveness, and accelerated business growth. Immediately before joining Cisco, she was the Director of Operations of the Los Angeles office of BCG.

Julia has a Master’s in Computer Engineering from Princeton University, as well as an MBA from Harvard Business School, and a Bachelor of Science in Electrical and Computer Engineering from the University of California - Los Angeles.

Outside of the office, Julia enjoys spending time with her family, traveling, running, swimming, cardio kickboxing.

Articles

November 10, 2020

2

PARTNER

The Solution that Snowballed!

3 min read

Recently, I had the opportunity to chat with Alisdair McKeand of CAE Technology Services, a Cisco Gold Partner in London, UK. I’m sharing our conversation as it illustrates the power of Cisco APIs and one of the methodologies – called JumpStart - that we use to assist resellers in developing new platform-enabled software to expand their market reach, implementing a successful go to market plan and building a sales pipeline.  

October 5, 2020

PARTNER

Healthcare Transformed by Cisco Partner’s Innovative Real-Time Locating System Platform

2 min read

It started with a question: what if we could track medical equipment the way we track packages? That's what our STANLEY Healthcare partner asked themselves while building a Real-Time Locating System (RTLS) platform with Cisco's Wi-Fi-based solution. As a result, they transformed how medical centers enhance and protect their most critical assets – their people, patients, devices, and business.

July 17, 2020

PARTNER

Partner Transformation Website and Training For Growth and Profitability

3 min read

Committed to helping partners transform themselves at any stage of their business journey, Cisco has introduced new Transformational Partner Practice Building Training available at the new Partner Transformation Website. Through this training, partners will discover a robust portfolio of resources to help them build new capabilities, deliver more customer value, and profit in today’s markets. […]

April 23, 2020

PARTNER

Cisco Customer Experience (CX) Strategy for Partners

1 min read

At its core, Cisco’s CX strategy is about helping customers realize the value of their technology solutions quickly and completely.

April 1, 2020

PARTNER

Accelerate Digital Transformation Now

3 min read

Digital transformation is front and center and organizations should use this time to accelerate their transition. Cisco, as a company, and my team in the Global Partner Transformation (GPT) organization are here to help you, our valued partners.

November 8, 2019

PARTNER

Cisco and our Partners: Transforming together, today

3 min read

Digital transformation is changing the way customers purchase technology. Learn how Cisco is ushering this transformation.

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