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Cecelia Taylor

No longer with Cisco

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January 18, 2013

DIGITAL AND SOCIAL

Social Media Business Strategy: Listen and Learn from Your Customers – Part 1

This is the first post in a continuing series related to social media training efforts underway at Cisco.  I sat down with our corporate Cisco Social Media Listening team members members (Charlie Treadwell, Bernadette Koscielniak, George Metrik, Nancy Rivas, Michael Hopps, Davythe Dicochea, and Jennifer Roberts) to ask a few specific questions around social listening:   […]