If you govern AI in ServiceNow, Cisco AI Defense is the security engine you plug in, and it already works today. Now Cisco joins the ServiceNow Control Tower Alliance as a founding member to build on it.

If your team governs artificial intelligence (AI) in ServiceNow, you already track which AI assets you run, who owns them, and which business services depend on them. The harder part is knowing whether those assets are safe: whether a model carries malicious code or whether an agent can be talked into leaking data. A security tool can find those problems. On its own, it can’t tell you which business service is affected, who owns the fix, or how urgently it matters. And the list keeps getting longer as agents, models, datasets, and Model Context Protocol (MCP) servers arrive from every major cloud and a growing list of software vendors. 

Cisco AI Defense and ServiceNow close that gap together. Today, Cisco joins the ServiceNow Control Tower Alliance as a founding member. The Alliance brings together companies across AI, cloud infrastructure, security, and governance to help customers adopt AI safely at scale, governed through the ServiceNow Super Intelligence Control Tower. 

What the Alliance means for Control Tower customers 

Alliance partners build integrated solutions with ServiceNow that run on the Super Intelligence Control Tower and stay compatible with ServiceNow releases. Those solutions pass ServiceNow qualification, certification, and integration testing before they’re listed, ensuring they meet shared standards for agent identity and safety guardrails. Partners also align with ServiceNow on how joint solutions are sold and supported. For you, that means AI solutions you can adopt faster, with governance in place from the start. 

What Cisco AI Defense adds to your Control Tower 

Super Intelligence Control Tower gives you one place to discover, secure, govern, observe, and measure AI. Cisco AI Defense adds the security depth behind the secure and govern parts of that job. It draws on how Cisco sees AI from the network up, with visibility across the networks and distributed infrastructure where AI runs and a portfolio that spans networking, security, and observability. 

• Finding what’s running: Cisco AI Defense discovers AI assets across cloud environments, including models, agents, datasets, and MCP servers, so your inventory reflects what’s actually deployed. 
• Checking components before adoption: Supply Chain scanning inspects models and MCP servers for risks such as malicious code hidden in model files. 
• Testing before and after launch: AI Red Teaming runs automated attacks against models and applications to expose risks like prompt injection and sensitive data leakage. We run it before launch and against AI already in production, because models get updated, agents pick up new tools, and attackers adapt. 
• Protecting AI as it runs: Runtime Protection applies security, privacy, and safety guardrails to AI applications and agents in real time. 

Behind that work sits Cisco AI Threat & Security Research, which track how attacks on AI systems change. Cisco is a founding member of MITRE ATLAS (Adversarial Threat Landscape for Artificial-Intelligence Systems), a member of the National Institute of Standards and Technology (NIST) AI Safety Institute, and a contributor to the Open Worldwide Application Security Project (OWASP) Top 10 for Large Language Model Applications. We’ll bring that experience to the Alliance’s shared standards, starting with safety guardrails. 

It works today 

Control Tower customers can start now. Cisco and ServiceNow expanded their partnership in April 2025, and two Cisco AI Defense integrations from that work are already on the ServiceNow Store. The first brings the assets Cisco AI Defense discovers into your Control Tower inventory. The second sends AI security detections into ServiceNow AI Security Exposure Management, where your teams assign owners and track each fix. Cisco AI Defense remains the source of AI security insight and protection, and ServiceNow serves as the system of action for governance and remediation. The Alliance gives us a framework to keep building on that foundation. 

Get started 

AI will keep spreading across clouds, vendors, and teams faster than any one platform can track. If you govern AI in ServiceNow, Cisco AI Defense is the security engine you plug in, and it works today. Install the integrations from the ServiceNow Store: 

• AI Service Graph Connector for Cisco AI Defense 
• Cisco AI Defense Integration for AI Security Exposure Management 

Then ask your Cisco or ServiceNow account team for a joint demo, including the entitlements and release compatibility your instance needs.