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You may be well aware of the cyberattacks on retailers and banks, but did you know malware encounters are on the rise in the energy and oil & gas sectors? The findings of the Cisco Annual Security Report may shock you. The 2012 breach of Saudi Aramco’s network disabled thousands of computers, and the Turkish pipeline explosion a few years before were some of the first acknowledged cyberattacks on critical infrastructure.

To protect themselves from attacks, oil and gas companies are turning to Cisco. Sometimes they adopt a managed service, as Royal Dutch Shell did when they adopted the Cisco Secure Ops Solution. Other times they supplement their critical network with key security and safety layers.

Earlier this year Kuwait Oil Company decided to upgrade their critical network infrastructure.

kuwait

Abdulsalam Al-Matrouk, Senior Engineer of Telecommunications at Kuwait Oil Co., explains why:

“Cyber-attacks are getting increasingly sophisticated and discreet and are driven by financial or political gain. The number of devices and applications accessing our network both inside and outside our firewall has been steadily growing, thereby creating more attack vectors for hackers to exploit. Cisco’s broad set of solutions, covering the broadest set of attack vectors and leveraging both global and local intelligence, met our company needs perfectly.”

Kuwait Oil is seeing massive benefits:

  • Knowing who’s on their network with the solution’s identification of every user and device.
  • Expanding their network reach fast and safely with easy on-boarding and securing of all devices.
  • Controlling who accesses their network, where they access it, and on what devices with centralized policy management.

Since the industry has many contractors and third parties working together, the Identify Services Engine makes worker and guest access highly secure. It also allows workers to bring their own devices (BYOD) and enforces company usage policies.

Finally, this all has to be easy to use. And it is! The Identity Services Engine offers an easy onboarding experience to make a worker’s personal devices secure and grant access through a simple self-service portal.

For the techies amongst you, Kuwait Oil installed the Cisco Identity Services Engine (ISE) to help overcome enterprise mobility challenges and safeguard their evolving network. Kuwait Oil upgraded their earlier Cisco Network Administration Control (NAC) licenses to the ISE solution. View the full press release here.

To learn more, check out our industrial solutions and security offerings and we encourage you to ask any questions in the comments section below.

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Authors

Peter Granger

Senior Sales Transformation Manager

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The world is changing faster than ever. The Internet and mobile technology keep us connected in ways that have never been possible before, and those ways continue to grow and improve every day. As technology become more ubiquitous, how can it be used to change the world for the better?

That’s the topic of our latest #CiscoChat, Women in Technology: Changing the World for Good, on Wednesday, June 16th from 10am to 11am PT.

We’ve asked two top women in technology to join us and help us understand the various ways that mobile technology and communications networks are helping to make the world a better place: things like coordinating first responders in a natural disaster using communications networks, so that they can deliver food, water, and medical care more effectively.

Our two participants are Sue-Lynn Hinson (@ncfirewolf), Cisco’s Tactical Operations (TacOps) Manager, and Lauren Woodman (@llwoodman), Chief Executive Officer for NetHope, an organization that provides and improves IT connectivity to developing countries and areas affected by natural disasters. Both women are dedicated to using technology to improve the world we live in.

Some of the questions they’ll be addressing include, “How will technology change the way we approach global problem solving?” and “How can young women become more grounded in technology, and access the skills they need to improve the world in which we live.”

To participate in the chat:

  1. Log into your Twitter account.
  2. Search for the #CiscoChat hashtag
  3. Click on the Live tab
  4. Follow the account at @CiscoCSR

 
https://www.youtube.com/watch?v=Rx6qT0KQvz8
 

  • The moderator of this chat is Cisco’s Corporate Social Responsibility channel. They will begin welcoming guests at 10am PT and posting questions for discussion.
  • For @ replies to specific participants in the discussion, please use a “.” at the beginning of the tweet, so that your question or comment will appear in your public Twitter feed.
  • If you need multiple tweets to answer a question, please preface each tweet with “1A, 2A,” etc. in order to make it easier for others to follow along with the conversation.
  • Be sure to use the #CiscoChat hashtag at the end of each tweet, so that others can find your contributions to the discussion.

Be sure to bring your own questions to the discussion as well. We look forward to hearing your input! See you there!

Authors

Mary Anne Petrillo

Senior Marketing Manager, Digital Strategy

Corporate Social Responsibility

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Cisco Spark is one of a growing set of tools that embrace the idea of team collaboration. These are tools that provide persistent workspaces for teams to work together. They provide persistent chat and messaging, file and photo sharing, and sometimes – real-time tools, such as voice and video conferencing meetings.

Let me let you in on a big problem that all of these tools need to tackle – the fact that the notion of a team is kind of fuzzy and the reality is most users are actually in a lot of them.

For a really small company or a small group of users, this may not be that complicated. But, when you consider how a knowledge worker does their job at a larger company, it starts to get really tough. Looking at myself personally – I’m clearly in a team, which is all of the Cisco Collaboration Technology Group (CTG). I’m also in a team corresponding to my direct reports. I’m in the team of developers working on Spark. I’m also in a team working on content creation for Cisco Live next month. I’m in the CTG leadership team. I’m in the team of engineers working on our conference control infrastructure in Spark. And so on. For each of these teams, I’d love to be able to have a way to find and discover discussions (a.k.a. rooms in Cisco Spark) pertaining to that specific team. At the same time, I need a solution that allows me to be on a bunch of teams, and for those teams to grow and shrink very fluidly.

To date, team collaboration apps have not solved this problem well for bigger companies – or even smaller ones with many teams. Slack, which is centered on the team concept, works if you are in one or two teams. But more than that and it becomes cumbersome since you need to completely switch app contexts to look at stuff in each team. It’s kind of like having a separate email account for every single team you’re in and, worse still, having to go through each inbox one at a time to read all your stuff. Who wants to do that?? We knew something better was needed to take team collaboration mainstream.

For over a year now, we’ve been developing an amazing new teams concept within Cisco Spark, maturing it and evolving it to make sure it works great. I’m pleased to say that today, this feature is graduating to production for all Cisco Spark users, both free and paid.

Cisco Spark teams is really simple. A team is a group of people working together. Anyone can create a team and then add users to it. A team can have any number of rooms, which are topic-specific rooms used by that team. Anyone in a team can create these “team rooms.” As a team member, I can easily see all the team rooms I’m not in, check them out, and join or leave them at will. That makes Cisco Spark a great experience for new users joining the app for the first time, or joining a new team. The moment a new user launches the app, they immediately discover their teammates and relevant discussions. A new user hits the ground running with the people, topics, and content they need to succeed at their jobs. This addresses three of the biggest requests we’ve had from users using Cisco Spark:

  • “How do I find rooms to get added to?”
  • “How do I find people to talk to?”
  • “I need a way to organize my rooms.”

All three are handily addressed by this new, simple mechanism. The best part is, Cisco Spark scales extremely well to a large number of teams, which is critical for usage of a tool like this in a big company. Even if you are in 50 teams, there is a single consolidated recents list that shows you the new stuff in all team rooms, 1-1 chats, and private group chats. In other words – one “inbox” and not fifty. We’ve been using and testing teams within Cisco and the results have been astounding: 32% of all group messaging traffic across the tens of thousands of Cisco employees using Cisco Spark is now taking place within team rooms.

We think we’ve taken a huge leap forward in solving the industry problem on scaling team collaboration tools to big business. We’re excited to see teams get used across our user base and will be iterating and improving it every day as we closely monitor the metrics.

Explore the new teams for yourself by downloading Cisco Spark.

Authors

Jonathan Rosenberg

Cisco Fellow and Vice President

CTO for Cisco's Collaboration Business

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Just Ask Dave:

Properly and efficiently delivering public services to your constituency can be as important as keeping someone like poor Dave out of the metaphorical doghouse. Or when you consider something such as serving your senior citizens, easy, cost-effective access to services can be absolutely life saving.

https://www.youtube.com/watch?v=RtrioY8MGfI

People today expect more transparent, accessible, and responsive services from their public sector officials. Likewise, the technology landscape continues to change, reflecting both emerging approaches and innovative solutions for delivering more effective public services, and also the faster paced, more complex environment faced by community leaders. These topics share a common theme – constituent and resident expectations continue to rise, and leaders must be prepared to adapt to changing circumstances and to deliver value to those that they protect and serve.

Success Stories:

Communities around the world have been approaching a variety of innovative technologies and smart city techniques in search of successful transformation outcomes in the public service realm. Kansas City in the United States, for instance, considers connectivity a utility to improve livability, efficiency and economic vitality for its residents and visitors for now and for generations to come. Hoping for recognition as one of the most futuristic cities in America, Kansas City is only in its first phase in which it offers secure public Wi-Fi, digital kiosks and smart streetlights that dim with the absence of foot traffic. Additionally, the city recently unveiled its smart streetcar, making urban transit a more enjoyable experience for day-to-day commuters and visitors alike. Oh, and it’s free to ride! Quite handy, right?

Similarly the city of Mississauga is taking advantage of rapid connectivity to support the adoption of new and innovative technologies to support their smart city vision. Advancements in areas like the Internet of Things (IoT) enables Mississauga to collect data from sensors, cameras and various other points throughout the city to be used toward improving, accelerating and securing service delivery to its nearly 800,000 residents.

And more recently, Jaipur, Rajasthan in India was announced as Cisco’s first lighthouse city in South Asia. Efforts led by the Jaipur Development Authority are focused on creating digital infrastructure to offer residents a variety of public service amenities, preparing to become a smarter, safer city of the future.

#TransformationThursday Series:

We’d like to invite you to join us here each week for a new #TransformationThursday blog, where we will discuss digital transformation in cities, detailing storylines and examples with various social, environmental and economic outcomes. We hope that you’ll join us as we take a candid look at digitization, capturing best practices and solutions to common challenges while preserving an approach that addresses each community’s specific wants and needs.

Stay tuned for next week’s post to discuss more around community health and wellness.

We’d also love for you to be a part of the conversation by using the hashtag #TransformationThursday and by following @CiscoGovt on Twitter.

And for more information and additional examples, visit our smart cities page Cisco.com.

 

Authors

Dani Schrakamp

No Longer at Cisco

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Talos has updated its TeslaCrypt decryptor tool, which now works with any version of this variant of ransomware. You can download the decryptor here.

When Talos first examined TeslaCrypt version 1.0 in April of 2015, we articulated how this ransomware operated and were able to develop a decryptor.  Soon thereafter, TeslaCrypt version 2.0 was released, improving the encryption process so our original decryptor no longer worked.

Read more >>>

Authors

Talos Group

Talos Security Intelligence & Research Group

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As we deliver more and more software projects in my part of Cisco Services, I have a keen interest in software development best practices.  And concerns on poor practices.  A few weeks ago, a software vendor made a passing comment on their next software release to me “It’s OK, in our new release we’ve re-written our product and we’ll have that new capability that was asked for”.  “What”, I asked, “You’ve re-written your code base?”

At that moment, the nightmares came back.  It almost sounded like the world was crashing around my ears.  Back to  2000/2001 when I was involved in a “re-write”.  And it was a disaster that become my #1 software development project lesson EVER!  So let me start this blog with a plea: sure adopt DevOps, adopt Agile Methodologies such as Scrum – but please please please – don’t forget some of the fundamental lessons from the past.

Continue reading “Yes Adopt DevOps But Don’t Forget The Pain of Re-Writes: My Biggest Software Lesson Ever”

Authors

Stephen Speirs

No Longer at Cisco

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AR90037

You just set up your entire network using Cisco products and it was incredibly easy. But now you have a question: how do you make sure that your network and your data stays secure? Certainly the safeguard for running security must be time-consuming to set up, a bear to maintain and incredibly expensive.

How about a “no” to all three assumptions?

Security is important. You wouldn’t think of parking your brand new car on the street and leave the keys in the ignition, would you? Then don’t do the equivalent with something more valuable: your data.

With Cisco Identity Services Engine (ISE) Express, you get a comprehensive licensing bundle that offers enterprise-level guest services at a fraction of the cost. What that means is your small to medium-sized business will have the same security as the larger enterprise-level organizations do.

Cisco ISE Express is Cisco ISE, it’s just a licensing bundle specifically tailored for you to get guest services up and running easily and simply.

Security at short money sounds great, but what does ISE Express provide? Cisco’s security solution encompasses: hotspot, sponsored and self-registration portals as well as RADIUS authentication, authorization and accounting for 150 end points. ISE Express also comes with a virtual machine license and unlimited access to the ISE portal builder. The ISE portal builder allows you to create a customized portal in 17 languages using 10 design templates.

Unlike our competitors, ISE Express integrates with the firewall—a function that only Cisco offers.

Cisco ISE Express is perfect for the organization that doesn’t have a dedicated IT staff because after setup, ISE Express automatically runs the security protocols that you set up. It’s a true set-it-and-forget-it solution. It also comes with a super handy install wizard that gets you up and running in three simple steps.

Cisco ISE Express is restricted to a single instance and cannot be run as a distributed solution of in a high-availability configuration. But if you’re a larger organization, ISE Express is a great way to try ISE in your network. The good news is that if ISE Express works for you, the licenses can be expanded at a later date. Up to 5,000 additional guest licenses can be purchased. Of course you can eventually upgrade any ISE instance to a full-blown deployment where you can enjoy everything from active profiling to mobile device management, all on a single pane of glass.

For more information on ISE Express click here.

Authors

Dan Stotts

Former Product Marketing Manager, Cisco

Security Product Marketing Organization

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“Digital” is the nomenclature of this era, an era characterized by the use of technology to increase the speed and breadth of business innovation. While numerous sources – industry analysts and business advisors – had written about Digital Transformation, very few truly grasp the correlation between organizational digital priorities and the network requirements. According to Gartner, as much as 90% of organizations going digital share this predicament. So, that begs the first question: what does Digital Transformation mean?

In a feature with InformationWeek NewsDesk at Interop, Prashanth Shenoy unlocked the mystery around Digital Transformation in three simple steps.

Step I: Recognizing the forces that fuel the transformation. Mobility, Internet of Things, Big Data, and Cloud/SaaS adoption have always been there. What’s new:

  1. These forces are converging at incredible pace.
  2. They have outgrown their embryonic stage reaching the metamorphosis stage.

Customer experience is the epitome of this transformation. One or more of these forces are the enabler to re-defining business processes, revenue model, and competitive strategy for one end goal: to better serve customers.

Step II: Knowing where to look and what to focus on. Mastering others is strength. Mastering oneself is true power. (Lao Tzu) It is only when organization knows itself (its business) will it be able to understand others (the competition) and the world in which it functions (the industry), to attain enlightenment (priorities) and, subsequently, a prescription (requirements) for change. Introspection, when not overlooked, often is done at the surface level in most organizations. The correct way is with these three pillars:

  1. kaizen, a.k.a. more quality and efficient processes,
  2. workforce empowerment through the use of technology, and
  3. knowing one’s customer via analytics to provide a contiguous personalized digital experience.

Only with such knowledge will the organization be equipped to devise revenue-enhancing innovations that produce the right offer (product or service), for the customer, at the right place and time.

Step III: Leveraging the network as your Noah’s Ark. If Digital Transformation is the Perfect Storm, then the network is your Noah’s Ark. Having the right set of components on the ark could be the key to success or failure. The right bundle entails:

  1. automation to accelerate IT processes and simplify the monotonous day-to-day,
  2. security everywhere to protect not just the perimeter but all around, and
  3. openness and programmability to breed innovations.

Now you know what Digital Transformation is, where to look, what to focus on, and which lever to use. The next question is how to do it. For this, I invite you to checkout Prashanth’s Get Ready Get Inspired session at Cisco Live! 2016 in Vegas this July.

  • Cisco DNA, Network Best Practices for Your Digital Organization. Session ID: PSOCRS-1008. Register here.

Complementing this session are two others that highlight the branch – the epicenter of digitalization – and the WAN – the fabric that connects users to apps and things.

  • Is Your Branch Ready for Digital Transformation? Session ID: PSOCRS-2009. Register here.
  • Moving to a Software Defined WAN with Cisco Intelligent WAN. Session ID: PSOCRS-2011. Register here.

 

Authors

Anna Duong

Products & Solutions Marketing

Enterprise Network and Cloud

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Before you can disrupt markets and competitors with breakout innovations, you must first disrupt yourself.

This new paradigm does not discriminate. It applies now to all organizations of any size, their cultures and employees alike – no matter how successful in the past.

Overwhelming research* shows that organizations must constantly reinvent themselves – and their cultures – to keep pace with the accelerated speed oftouchscreen people change powered by today’s digital economy. Today, it’s either disrupt or be disrupted.  Pioneer or perish.  Transform or terminate. Innovate or disintegrate.

Fast!

At Cisco, we taking these transitions very seriously. We recently shook things up almost overnight across all Cisco functions, grade levels and geographies among the company’s 72,000-person workforce. We knocked down walls of resistance, overcame barriers to change, and broke through siloes of business units. Along with a collaborative network of internal and external partners, our team launched the Innovate Everywhere Challenge, a uniquely designed program that encouraged each employee to think and act like an entrepreneur in a startup – a Lean Startup.

(You can download a comprehensive white paper on the Innovate Everywhere Challenge here, and listen to a 30-minute broadcast with Innovation Leader Live here.) Continue reading “Igniting a Companywide Startup Culture of Entrepreneurs”

Authors

Alex Goryachev

Senior Director, Innovation Strategy & Programs

Corporate Strategic Innovation Group