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Self-Service Arrives to Workload Automation. Have Your Users Paint Your Fence.

It’s close to 11 p.m. on the last day of the quarter. And I.T. gets an urgent request to post-pone a closing of the books process because there’s a large order stuck in the CRM system.  This means that it won’t hit the books and be recorded as a sale.  The customer won’t get her order, the salesperson won’t get paid and finance will show a missing number.

Making matters more complicated, there’s a large marketing workload to process sentiment analysis that kicks off after close of business.  That whole workload looks like this:
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This generates an urgent call to the team that manages the workload automation platform: Hold the closing workflow!  Stop the presses! And postpone the Hadoop workflow.

The admins have to get to their console find the job and pause it.  Not a huge deal, except there are thousands of jobs to be run and hundreds of business people calling on a regular basis, at all kind of hours.

Some customers have created help desks for their workload automation teams or even off-shore to serve these kinds of requests.

Continue reading “Self-Service Arrives to Workload Automation. Have Your Users Paint Your Fence.”



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The Internet of Everything fuels our daily lives, but leads to some new challenges in the networking space. Join us for this week’s episode of Engineers Unplugged as Damian Karlson (@sixfootdad) and Tom Hollingsworth (@networkingnerd) discuss the pros and cons of IPv6, firewalls, and the failure of 1970’s math. Watch and see:

Welcome to Engineers Unplugged, where technologists talk to each other the way they know best, with a whiteboard. The rules are simple:

  1. Episodes will publish weekly (or as close to it as we can manage)
  2. Subscribe to the podcast here: engineersunplugged.com
  3. Follow the #engineersunplugged conversation on Twitter
  4. Submit ideas for episodes or volunteer to appear by Tweeting to @CommsNinja
  5. Practice drawing unicorns

Follow us on Facebook.com/EngineersUnplugged for inside information, extra pictures, and to volunteer episode ideas. What’s your take on IPv6?

Damian Karlson, Tom Hollingsworth, a unicorn, and a whole lot of zeroes
Damian Karlson, Tom Hollingsworth, a unicorn, and a whole lot of zeroes


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Wired and WirelessActivate the IT Transformation with Cisco Unified Access” Webinar Series: Part II Network Deep Dive, April 17

Your network is going through rapid changes as your user and business requirements continue to evolve. Before long (if it’s not already happening), the edge of your network will more than likely transition to a high performing Gigabit desktop switching network plus a highly reliable Gigabit Wi-Fi (802.11ac) network. Cisco Converged Access is an innovative deployment mode that has been optimized to support both the Gigabit Ethernet based and the Gigabit Wi-Fi based edge as a single network with excellent scale, security, and performance.

You might be thinking to yourself: Continue reading “Get Ready for a Deep Dive into Converged Wired and Wireless Access”



Authors

Steven Song

Business Manager

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uwe1-e1341940327203By Uwe Lambrette and Evgenia Ryabchikova,eryabchi IBSG Service Provider

Cloud is no longer a nascent market. The explosive growth of public-cloud providers —coupled with the relevance of the network in the delivery of cloud and IT services — has led many service providers (SPs) to treat this game-changing transition as a natural extension of their core business. While some SP cloud efforts have fallen short in customer demand and adoption, Cisco’s Internet Business Solutions Group (IBSG) believes there are significant opportunities for SPs in the cloud. To succeed, SPs need to tackle the cloud market in conjunction with a professional-services offer because many enterprises and small and medium-sized businesses (SMBs) do not have all the skills to design, build, migrate, and operate their own cloud solutions.

Based on 15 market interviews in Europe and emerging markets, as well as deep-dive project engagements, Cisco IBSG has explored why professional services are needed, what they should look like, and how they can be implemented. This FastFacts focuses on the SP opportunity to target cloud professional services to SMBs.

SMBs Have Specific Needs for Cloud-Oriented Professional Services Continue reading “With Targeted Professional Services, Service Providers Can Tap Small and Medium-Sized Business’s Demand for Cloud”



Authors

Chris Osika

Senior Director, Global Lead

Service Provider Practice Internet Business Solutions Group

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Do you want to increase sales by providing shoppers with the information they need when and where they need it – in your store?

Cisco Connected Mobile Experiences solution can help you do just that. Connected Mobile Experiences is a new solution that helps enables retail organizations to use Wi-Fi location services to deliver engaging store experiences and generate valuable shopper insights.

Continue reading “Available Now: Cisco Retail Webcast “Build Customer Loyalty, Boost Store Revenue””



Authors

Hoa Tran

MARKETING SPECIALIST

Enterprise Segment Marketing - Retail Industry

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Last week we kicked off the first webinar of a new 5-part Cisco Unified Access webinar series. Many of you joined the event and I was very happy to see your questions and discussions during the broadcast. The event was a high level overview of industry challenges with BYOD, mobility and the Internet of Everything, as well as how Cisco Unified Access can help address these challenges with the One Policy, One Management, One Network approach.

Next week on Wednesday April 17, we will have the 2nd live broadcast of the Cisco Unified Access webinar series. We will have excellent technical content to dig deeper into the subject of “One Network”, specifically converged wired and wireless access (CLICK HERE TO REGISTER) and we will be covering a lot of technical topics such as your above questions. See more a the Borderless Blog.

Wired and Wireless

Continue reading “Deep Dive into Converged Wired and Wireless Access April 17”



Authors

Steven Song

Business Manager

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Rogue access points and unauthorized access, DDoS or penetration attacks, evil twin attacks – all mobile security issues that can keep you awake at night. But do you know the difference between compliance and enterprise security? Being compliant is not synonymous with being secure, that’s why our webcast on April 16, is focused on how to bridge the gap between PCI compliance and security to minimize the impact of an attack.

Continue reading “Compliance versus Security”



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simlo

By Steve Simlo, IPv6 Product Manager, Cisco Network Operating Systems Technology Group

The World IPv6  MPLS / Ethernet / SDN World Congress events wrapped up recently with over 500 industry specialists in attendance, including myself. For 3 days the buzz was on how IPv6 has advanced since last year’s World IPv6 Launch to become reality.

Day One focused on Mobile, Day Two on Bring Your Own Device (BYOD), Home networking and emerging Cloud and Core applications of IPv6 and Day Three looked at Security and Measurements.

Here is my personal summary of a few of the items that I found most compelling:

1. Mobile IPv6 based deployments are happening now. Providers such as Verizon and T-Mobile are offering real services over LTE. In addition we are seeing some emerging niche services such as the “Advanced Emergency Response Service” in Slovenia being deployed to leverage some of the emerging advanced capabilities of IPv6 in terms of QoS, policing, marking and advanced unicast and multicast routing. Continue reading “World IPv6 Congress – “The Buzz“”



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Can broadband lead to economic growth and employment?

This year’s edition of the World Economic Forum’s Global Information Technology Report (GITR), sponsored in part by Cisco, tackles this critical question and the answer is a decisive ‘yes’. Launched today (April 10) in New York, this year’s GITR, titled “Growth and Jobs in a Hyperconnected World”, details how 144 countries are investing in broadband and IT, and realizing benefits of economic growth and employment.

The top of the report’s Networked Readiness Index (NRI) rankings are dominated by northern European, north American and ‘Asia Tiger’ countries. Several emerging countries, however, are making significant strides: Mexico (progressing from 76th to 63rd) and Colombia (advancing from 73rd to 66th) in Latin America, Turkey (moving from 52nd to 45th) in Central and Eastern Europe, and Kazakhstan (improving twelve positions rom 55th to 43rd) and Georgia (rising from 88th to 65th place) in the CIS region.GITR 2013 - Cover_Page_001

But while these emerging countries experienced gains in their Networked Readiness, other emerging economies are not making progress in narrowing the divide. So what can countries do to boost broadband adoption in order to capture economic growth and employment benefits?

My colleague, John Garrity, and I focus on this question in our GITR chapter examining national broadband and ICT plans. (Chapter 1.3, “Convergent Objectives, Divergent Strategies: A Taxonomy of National Broadband and ICT Plans”)

We found that governments seeking to expand broadband adoption emphasize policies that focus on fostering demand as well as broadband supply. (Figure 1)

Pepper - GITR Blog Fig1

Broad-based plans are the most comprehensive and incorporate a wide range of policy recommendations on both supply- and demand-side dimensions. Examples of broad-based country plans include the United States (2010) and Qatar (2011).

Supply-driven plans focus on actions to build out infrastructure and increase broadband availability through competition and investment policies; they also include direct action to reach underserved populations. Country examples include Australia (2009), Germany (2009) and the United Kingdom (2010).

Demand-driven plans focus on intensifying the utilization of broadband and ICTs to drive economic growth such as in Morocco (2008) and Poland (2008).

A minority of plans are limited in both the supply- and demand-sides. However, even these Emergent plans are valuable as they begin a national conversation on broadband.

The taxonomy we developed (see Figure 2) establishes a common language governments can use as they develop their national broadband plan and provides a way to identify gaps in current broadband policy environments. Countries without a cohesive national broadband plan risk losing ground in terms of global competitiveness.

Pepper - GITR Blog Fig2

Read more about the GITR 2013 report, sponsored by Cisco, at http://reports.weforum.org/global-information-technology-report-2013/

Watch the unveiling of the GITR 2013 live at: http://new.livestream.com/wef/2013ITReport

Download the Cisco contributed chapter featuring our new taxonomy for national broadband plans: GITR 2013 – chapter 1.3 Convergent Objectives, Divergent Strategies CISCO



Authors

Robert Pepper

No Longer with Cisco