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Putting Cisco on the Map at ONS

ONS1When one of the oil and gas industry’s largest events needed a solution to save resources, time and money, they called Cisco. At the Offshore Northern Seas (ONS) conference, organizers wanted to find a way to eliminate the paper maps, guides and updates that needed to be printed for the over 90,000 attendees and 1,300 exhibitors participating at the event. Forgoing the printed material, ONS came up with the idea of a digital app to guide conference goers around their show.

With the help of Cisco Connected Mobile Experiences (CMX) ecosystem partner, MazeMap, ONS had the searchable and linkable maps it needed. With Cisco CMX Location Analytics, ONS identified and addressed congestion at the venue.

“Cisco CMX is a key component of our wayfinding solutions,” says Thomas Jelle, CEO at MazeMap. “Attendees can search for exhibitors on the ONS app and maps guide them to the booth they’re looking for.”

The next part of their solution was installing the hardware needed to make sure those maps made it to their attendees’ wireless devices. Using Cisco switches and wireless access points (APs) with integrated 802.11ac, ONS was able to provide their members with the ability to navigate the 40,000 square meters of conference space spread out over multiple buildings. Read More »

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Cisco and Brunel University Prepare for WiFi Future Together!

brunel1Understanding how quickly technology is growing year over year, Brunel University London looked to Cisco to enhance its bring your own device (BYOD) program with an all-encompassing and reliable WiFi access solution. In addition to the continuous WiFi access, Brunel University needed to make sure that network usage was both secure and visible.

To meet the University’s needs, Cisco devised and delivered a complete BYOD Smart Solution that included access points (APs), controllers, security and network management. This solution needed to be robust enough for the 17,000 University users spread out over the 70 campus buildings.

The Cisco solution included the Cisco Aironet 3700 Series APs with integrated 802.11ac, Cisco Mobility Service Engine, Cisco Application Visibility and Control (AVC) for Wireless, Cisco Wireless Service Module 2 (WiSM2), Cisco SCE 8000 Series Service Control Engine as well as Cisco security, management and services software. Read More »

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Destination—A Stress-free Flight

A CMX Partner Ecosystem Blog

Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business and/or industry-specific features. This blog is one in a continuing series that will highlight several of our CMX Ecosystem Partners. Today—Phunware.

Destination—A Stress-free Flight

Based in Austin, Texas, Phunware is a Cisco Solutions partner and leader in the Mobile as a Service industry (MaaS). The Phunware platform enables businesses to use mobility to engage, manage, and monetize their customers.

The Phunware Venue Solution is fully integrated with Cisco Connected Mobile Experience (CMX) and built upon Phunware’s Multiscreen as a Service (MaaS) platform.  This solution creates an immersive, on-site mobile experience for all iOS and Android devices.  Key benefits include:

  • Higher engagement
  • Increased downloads
  • Reduced costs
  • New revenue streams
  • Faster go to market
  • Fully integrated

Ready for Takeoff Read More »

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It’s a Wrap! Enterprise Mobility at Cisco Live U.S. 2015

25,000+ IT geeks have left the building – the San Diego Convention Center, specifically – now that Cisco Live U.S. wrapped last Friday. It was a huge success and we have the data to prove it, thanks to Connected Mobile Experiences (CMX). Some interesting and fun stats:

  • You love beer. Happy Hour was, unsurprisingly, very popular, responsible for big spikes in attendance at the World of Solutions (WoS) at the end of each day.
  • You like free swag (…and demos). Attendees, booth staffers aside, spent 2.5 hours on average in the WoS, and 1 hour 16 minutes on average at the Cisco booths in WoS. If you picked up lightsabers at the Cisco Mobility and Enterprise Networks booths, hopefully airport TSA didn’t confiscate them from you!
  • You bid adieu to John Chambers. The crowds came to see his final Cisco Live keynote as our CEO, illustrated by a massive spike with over 5,000 unique devices.
  • You use more than one mobile device. There were 29,000+ unique visitors (devices) at CLUS, not including staffers, and specifically The Hub saw the most action.

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For many more Cisco Live insights by my colleague Evyatar Ram, Product Manager on the CMX team, check out his blog here.

Cisco Mobility wasn’t just gathering analytics in the background at Cisco Live, it was also front and center at the Innovation Talk: Future of the Network. Rob Soderbery, Cisco SVP of Enterprise Products & Solutions, shared how our Mobility solutions create new ways of digitizing business with applications in mind, beyond the wireless network. He showed a live demo of CMX location innovations such as hyperlocation – a Best of Interop Las Vegas and Tokyo winner — and live analytics. In addition, he demonstrated how easy it is for customers to deliver captured portals with pre-set templates that are easy to update and integrate in other data sources such as CRM, powered by Enterprise Mobility Services Platform (EMSP). The talk wrapped with a raffle drawing of two Apple iWatches. Were you one of the lucky winners?

As I left Cisco Live after the show wrapped up, Elvis walked by, sporting a spangly jumpsuit and slinging his guitar. Really, I can’t make this stuff up. I suppose that’s a sparkly reminder that I’ll be seeing him, and you, in Vegas for Cisco Live U.S. next year.

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Cisco Live insights from CMX Analytics

We recently concluded another successful Cisco Live! event in San Diego which showcased some of the most innovative and exciting technologies in our industry. One of the most exciting solutions present at Cisco Live was in fact running in the background the whole time. CMX Analytics leverages the WLAN network to analyze how people move around the venue, where they spend their time, and when they visited different parts.

So what can we tell about Cisco Live from looking at CMX Analytics? First of all we can see how people moved around the venue throughout the week. Here we are seeing three days of data showing us where people were throughout the day.

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We can notice several things:

  1. People like happy hour – If you look at the data for WoS (World of Solutions – the green line) we can see that there is a spike in attendance at the end of every day – this corresponds to Happy Hour when visitors could get a beer to cap off a long day at the show. You can clearly see that at the end of the day, most of the visitors congregate in the World of Solutions.
  2. The Hub was a huge success – Within the venue there was a zone called the Hub which was where visitors could meet with Cisco engineers for more casual technical discussions. The Hub is represented by the blue line and what is immediately visible is that people came to the hub after the morning sessions around lunch time. In both the Tuesday data as well as the Wednesday data it’s clear that the Hub traffic peaks at the same time the Upper Floor attendance ebbs.
  3. John Chambers keynote was very popular – the Keynote area (the light blue line) shows a massive spike during the keynote peaking at more than 5000 unique devices

Another interesting question is how many people came to the Cisco booth in the World of Solutions. Looking at the data we can see that on average around 25% of the visitors to the WoS came to the Cisco Booth. Should be noted that to get more accurate data we are filtering out visitors that spent less than 20 minutes in the Cisco Booth (‘walking through’) as well as devices that were seen for more than 4 hours (which we assume are the booth staff).

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Another interesting metric is how long did people spend in the World of Solutions and particularly in the Cisco booth. Looking at the data we can see that on average people spent nearly two and a half hours in the WoS. Read More »

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