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ACE Network: Empowering Users with Self-Service Provisioning and Support Tools

When the ACE pilot network began inside Cisco, it supported a much smaller audience.  In those days we only had around 1000 users, and for the most part these were very technically savvy people.  Mostly they were power users, who could use tools normally provided to our engineering group with ease.  As our ACE “service introduction” network has grown to support over 13,000 users, we are now reaching a much wider audience that still wants to use leading-edge, first-deployment services; yet, with production-level support and ease of use.  To keep up with the needs of our evolving user base, we needed to reduce the amount of time our team was spending on routine provisioning and support tasks – which can take up a lot of time.

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Cisco UCS – Changing the Economics of the Datacenter

May 16, 2013 at 12:10 pm PST

Cisco UCS has fantastic technology that technical decision makers are demanding. But what about business decision makers? It doesn’t matter how great the technology is, the question for BDMs is how will UCS save me money?

I set out to answer that question, connecting UCS technology innovations to TCO improvement, for the Unifying Your Data Center Roadshow (running through late June) and wanted to share the presentation with a larger audience so it has been posted to SlideShare.

Cisco Unified Computing System (UCS): Changing the Economics of the Datacenter from Cisco Data Center

The savings are grouped into two overall buckets: Unified Fabric (servers, networking, cabling, power & cooling) and Unified Management (provisioning, ongoing administration, and systems management software). Each sub-section discuss Cisco’s differentiation at a high level and shows how they impact the value of a UCS solution. The savings categories are validated by customer case studies, some of which you may remember from my first series of blog posts, Yes, Cisco Servers are that good. Lastly there are two real world TCO/ROI examples including Loughborough University who are cutting their costs ~50% over five years.

Would you like to learn more about how Cisco UCS can help you? There are more than 250 published datacenter case studies on Cisco.com. Additionally, there is a TCO/ROI tool that will allow you to compare your existing environment to a new UCS Solution. For a more in-depth TCO/ROI analysis, contact your Cisco partner

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Cloupia … More than Just Another Cisco Acquisition [VIDEO]

I have been with Cisco for more than 20 years and have seen incredible growth and change over these two decades – including hundreds of acquisitions that resulted in varying degrees of success for our business. With this recent Cloupia acquisition being strategic to data center management, I thought this would be an opportune time to lend my voice, create a blog, and join the conversation. The increasingly rapid rate of change for data center technology makes this ripe for many interesting blogs, and I hope will spur some commentary from readers. I may have to occasionally throw in some mention of the New York Yankees from time to time – which may also insight some colorful feedback as well.

As we have seen over the past decade, virtualization has transformed the data center as much as any other single technology.  Virtualization has brought flexibility and agility to the data center, while reducing the capital expenses required to stand up and maintain the physical environments. This evolution has transformed the value associated with being able to manage complex data center environments through software.

Virtualization is not a free lunch

However, as is the case with many evolutions, these changes have introduced new challenges for IT. The single largest operational cost of managing data centers today is the cost of management and administration of virtual servers. So in many respects the benefits and capital cost savings of virtualization have placed even greater pressure on the ever shrinking IT operational budget.

Why is this happening if virtualization allows users to manage through flexible software? The cause is that virtual environments and assets need to be connected to the underlying physical devices. Often times as dynamic virtualization environments change rapidly, IT staffs are strained to update and reconfigure the underlying connections to the physical devices.

A single pane of glass to manage both worlds

A differentiated approach to help IT organizations more effectively manage the data center is essential to addressing their challenges, and key to that is how physical and virtual environments must be managed together while always aware of each other’s state.

Just as software controls the virtual environment, it should also be connected to the underlying physical devices and the connectivity to virtual environments. Cisco has transformed the way IT manages the relationship between virtual assets and their underlying physical devices. With software such as UCS Manager and Cloupia, IT can dynamically manage physical and virtual assets from a single pane of glass.

Cloupia is the most recent acquisition for Cisco’s Data Center business and is truly a game changer. As our customers look  to migrate from standalone infrastructure to a virtual world, to private cloud and hybrid cloud , as well as public cloud, this easy-to-deploy infrastructure management  provides provisioning for the physical AND the virtual, across the server, the network, and storage.

Listen to my recent conversation with Dominick Delfino, Sr. Director, leading our Global Data Center Architecture Technology team during Cisco Live Europe in London.

 

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The 5-5-5 Rule That Helps Cisco Outsource IT Implementation Successfully

Almost every weekend, Cisco implements 25-30 projects upgrading our core network infrastructure, involving sites around the world. These network projects run from simple office moves and partner connections to complex technology upgrades and acquisition integrations. They also include all the changes that are part of the Cisco IT fleet management program, where we regularly review the network infrastructure at each of our 500+ sites for needed upgrades, and schedule the upgrade cycles. This upgrading work is distributed, detailed, and involves repeatable processes, which makes it ideal for outsourcing:  but there are tricks to handing off responsibility while maintaining extremely high standards.

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Communications Management Nirvana

March 23, 2012 at 11:56 am PST

We have a new ‘Spotlight on Unified Communications Management’ available now and it may really help many of you get your head wrapped around the value of buying and using this kind of software.  We tackle four typical headaches around:

  • Remote Site Rollouts
  • Moves, Adds and Changes
  • Monitoring and
  • Problem Resolution

We showcase the incredible new look and feel that PRIME brings to the UC Management Suite as our favorite tools have gotten a lot more integrated and easier to work with.

UCMS will help you automate the minutiae, delegate the redundant, all the while giving you a rich tool set to be in control when times are smooth and quick to react when things go awry.

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