With the rapid increase in cloud services adoption, many in the industry are asking: Is the current IT Infrastructure Library (ITIL) service management framework relevant to emerging cloud and IT-as-a-Service (ITaaS) providers? In Cisco IT, we think it is. When our new Texas Data Center 2 (DC2) facility is complete, Cisco IT will be delivering private cloud services to our internal customers and transforming into an ITaaS provider. To find out more about how both Texas DC2 and ITIL are integral to this transformation, read more below.
Tags: cloud, data center, data center 2011, ITaaS, ITIL, texas
