Check out the November Issue of Automation World Magazine and find out more about How Social Media Improves Collaboration.

If you want to know more about some of the things Cisco is doing in the way of Social Media for our Customers, check out the story in the print version of Automation World November 2011.

You can click the link here and you’ll see some great information about Baker Hughes and their use of Cisco’s Corporate Social Media Tools. Social Media isn’t just about YouTube, Twitter and blogs – though we all use them – you’re watching this on YouTube and maybe got here by reading my blog! But it’s more than that… Read More »

Tags: Automation World, Baker Hughes, Baker Hughes networking, Cisco Quad, coke, coke networking, Ford, ford networking, Harley Davidson, harley davidson networking, How Social Media Improves Collaboration, Peter Granger, pulse, quad, show and share, social media

Automation World

Recently, our very own Peter Granger was interviewed for an article in Automation World Magazine regarding the impact of social media on manufacturing collaboration.

Social media isn’t just for personal use any more. Businesses of all kinds, particularly manufacturers, are looking to leverage social media types of connections for easier access to needed expertise, business intelligence insights and new product ideas.

For manufacturers, the principal driver behind the move toward greater incorporation of social media for collaborative business processes is access to expertise.

Who knows what? Read More »

Tags: Automation World, Cisco, Ford, Harley Davidson, iwe, Manufacturing, Peter Granger, Procter & Gamble, quad, social communities, social media, Social media in manufacturing, social networking

Inspired by the launch of the 2011 Ford Explorer.

On the 26th of July, 2010, Ford ended a decades old tradition of unveiling new models at flashy expensive auto shows, and took a leap of faith with Facebook. If you didn’t see this event as it happened, take a look on Mashable. In a nutshell, Ford used a dedicated fan page to build hype before, during and after the unveiling of the 2011 Explorer.

This event was extremely successful, surpassing its pre-launch fan target of 30,000, and I wanted to experiment with this concept. One of the Facebook pages that I moderated was about to surpass 100,000 fans and we were about to launch a new app exclusively for this community. I initially wanted to have live videos via USTREAM, but with limited time and resources, we narrowed the scope to text Updates, and Photo shares.

Tip: Always narrow scope before pushing dates, otherwise dates will continue to slip and nothing ever gets done. Check out this great post by Matt Mullenweg, 1.0 Is the Loneliest Number. Read More »

Tags: engage, Explorer, facebook, Ford, virtual events