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Under the Hood: Cisco Collaboration Cloud

It’s been two weeks since the launch of Project Squared and the Cisco Collaboration Cloud. We’ve received fantastic feedback and great uptake. And we’re really happy that so many people are using Project Squared – and liking the experience.

I’d like to take you on a little behind-the-scenes tour and shed some light on the Cisco Collaboration Cloud and how it works. Here is a 10,000 foot view of the architecture:

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The core architecture is built on OpenStack. We use it for compute, networking, and storage services. OpenStack supports both the functional components of the architecture as well as the operational services, such as: logging, metrics, events, health and even VPN services (for inter-DC messaging and replication). Read More »

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What Is the Cisco Collaboration Cloud?

Today at Collaboration Summit, we announced a bunch of really exciting stuff: the IX5000, the Project Squared client, and the Cisco Collaboration Cloud. This third announcement is a big one for me personally. Since my arrival at Cisco, I have invested a lot of my time and energy working on the Cisco Collaboration Cloud.

So, what exactly is it? Simply put, Cisco Collaboration Cloud is the server-side software that powers the Project Squared client. But, it’s also a whole lot more than that. We see the market going through a substantial transition around cloud and mobile. We knew this required us to place a big bet on the technology platform that would help us leapfrog through this market change. Cisco Collaboration Cloud, or C3 for short, is one of those big bets.


The first thing we needed was a software platform in the cloud that would deliver a fantastic user experience. More important, we needed to build a platform from which we could continuously evolve and improve the user experience. The reality is that it’s incredibly hard to just sit in a room, think about how the product should look, ship it to customers, and be completely right – on the first try. Unless you are Steve Jobs, you need to iterate based on feedback.

The best client experiences in the market today are powered by cloud platforms that iterate incredibly quickly, with new software pushes in the cloud on a daily basis. Doing that is hard. It requires software that is capable of hitless upgrades (meaning, no downtime when doing an upgrade). And it requires tons of automation for everything from testing to deployment.

So, we built all of that. Iteration is a key tenet of the Cisco Collaboration Cloud. But frankly, iteration is almost table-stakes in modern cloud software design.

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Changing the Collaboration Game with Clouds

Organizations small or large can deploy collaboration technologies on premises, on the cloud, or on both with a hybrid deployment. I believe that the source or the provider of collaboration technology should be transparent to the end-user and that the experience should be the same regardless of deployment model or device used.

At Cisco we’re very focused on offering flexible deployment models that support on-premises, cloud, or hybrid deployments of our collaboration technologies.  Of course, these are built on our collaboration architecture to ensure the interoperability and user experience. Read More »

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