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Tackling Mobile Security Risks for Government

“Cyber threats. Security breaches. Hacking.”

As mobility becomes more pervasive, these words have become engrained in our work/life culture. The issue of cyber crime has earned national news headlines as governments across the globe grapple with how to build both secure and mobile-enabled infrastructures.

A few weeks ago, Cisco and Mobile Work Exchange released findings from a self-assessment tool that highlights some interesting statistics, enabling us to better understand mobile security best practices and vulnerabilities. The report specifically looks at government employees, 90 percent of whom claim to use at least one mobile device for work, and reveals that many government workers (41 percent)  are putting themselves and their agencies at risk.

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Here are a few other compelling findings:

  • On mobile devices, 31 percent use a public Wi-Fi connection and 25 percent do not set passwords.
  • 6 percent of government employees who use a mobile device for work say they have lost or misplaced their phone. In the average Federal agency, that’s more than 3,500 chances for a security breach.
  • Despite the Federal Digital Government Strategy, more than one in four government employees have not received mobile security training from their agencies.

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Customer Interactions in the Evolving World of Marketing

In a world where we are increasingly connected, and other’s opinions or reviews are more accessible than ever, marketing must evolve to keep up.  Consumers want, and expect, ‘on-demand’ marketing –customized marketing that caters to what they need, when they want it, and is extremely responsive.  59% of consumers who have experienced personalization believe it has a noticeable influence on their spending. That percentage cannot be ignored –and with all the data available from connected devices and social media –there is no reason it should be.

Social media interactions are a part of many customers’ routine. For marketing, these interactions provide valuable insights and data. Companies like Julep Beauty leverage social media to interact with their customers, discover what they want, and quickly create, test, and sell new products. When negative reviews or comments come up, they promptly address the issue. This allows customers to feel like their voices are being heard and helps position the brand as a company that cares and is responsive to its customers.

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Innovatio Case: Victory for Cisco Customers Makes the Case for Patent Reform

We’re pleased to announce today that we’ve achieved full protection for millions of Cisco customers from the overblown and specious claims of a very aggressive patent assertion entity.

Once upon a time a company called “Innovatio” set out to force retailers and small businesses to pay over two thousand dollars per location for use of WiFi patents.  They did this knowing they were obligated to license the patents under reasonable and nondiscriminatory terms and, even worse, that the majority of the businesses they were targeting were already licensed to use the patents.   Innovatio targeted over 170 million Cisco devices that Innovatio claimed could be taxed by their scheme. They sent over 14,000 letters in the first wave of an attack through which they hoped to eventually suck close to $4 billion out of the productive part of the U.S. economy by threatening innocent entrepreneurs with costly litigation.

We, together with Netgear and Motorola, intervened on behalf of our customers and accused Innovatio of running a racket, and we demanded a trial on the true value of those patents.  We also demanded damages for the breach of the contractual obligations to license standard-essential patents on fair terms.  Although Chief Judge Holderman in the Northern District of Illinois did not allow the racketeering claim to move forward, he determined that the patents had a collective value of approximately 10 cents per WiFi device.  “Innovatio” later admitted that over 100 million of the devices they targeted were already licensed, and taking into account our strong breach of contract and other claims, they agreed to license the remaining 85 million devices for a total of $2.7M, or less than 3.2 cents apiece.

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Deliver what every CEO wants through Cloud Collaboration

During my years at Cisco, I’ve been able witness IT become incredibly pervasive. While traditionally IT has been thought of to just help run a business (and make things work!), today’s expectation of IT is also how it can help change and grow the business.

In my conversations with CEOs across the globe, one major theme keeps coming up: CEOs want IT leaders to figure out how technology can help their businesses transform and expand, as much as make it operate.

Recently, I had the opportunity to participate in a new Cloud Insights video series to discuss IT’s role in driving business outcomes with cloud and collaboration technology. It’s an interesting time as the pace of change is at an all-time high. Communication, collaboration and cloud are front and center, helping drive the transformation CEOs want.

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The Metropolis of Tomorrow – Enhancing the Daily Lives of Citizens and Cities

Today, cities are becoming the epicenter of the Internet of Everything (IoE), where people, things, data and process can be connected to deliver new and amazing value. At the current pace of connectivity, Cisco predicts some 25 billion devices will be connected by 2015, and 50 billion by 2020. Today, furthering IoE innovations, Cisco and AGT announced a global strategic alliance to dramatically change the way today’s cities are managed and secured using cloud technologies and edge analytics.

The Cisco and AGT partnership will greatly improve the networking of a wide variety of devices, sensors and s1ocial media inputs. Combining Cisco intelligent networking infrastructure with AGT’s software platforms will enable the integration of previously disparate data, revealing new ways to manage city infrastructures, reduce management costs and improve the lives of citizens with a new generation of urban services. With 180,000 people moving into cities every day, there is an opportunity to transform the future of cities and make them more livable, safe and enhance the quality of life for everyone.

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