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Cisco Speaks Your Language: Business Outcomes

Correction: This content has been adjusted to reflect appropriate approvals for use of customer names outside of Cisco.

As technological change occurs at a faster and faster pace, a new language is spreading across the business world. For CIO and line-of-business executives, it’s no longer enough to debate 12- to 18-month programs that incrementally improve the status quo. Instead, executives with an eye to sustainable success are talking “business outcomes.”

At Cisco, we understand this language; we understand that we must focus on helping customers achieve their business priorities quickly, to stay ahead of market transitions and the competition. In Cisco’s Services organization, we demonstrate our stake in our customers’ success by delivering solutions to meet technology trends head on:  Read More »

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Simplify Sales with Remote Product Demonstrations

I spent the last eight months on the front lines of the virtual demo world for Cisco. Working from our headquarters in California, I met with people from all over the world to demonstrate our latest products — without a single plane trip. Using collaboration technology sales teams can avoid travel expenses, sell more, and increase productivity.

Most significant business purchases require some form of travel. Companies need to send sales experts out in to the world to demo their products. Or, depending on the products or the situation, customers often travel to the vendor’s site. Although travel involves expense and time, personal interaction is important to customer relationships. Travel can make the sales process more cumbersome and time consuming. But without travel, you limit the degree of direct engagement you might have before a customer makes a buying decision.

How Can Remote Demonstrations Add Value to the Sales Process?

Remote product demonstrations are providing companies with a less-expensive option to engage with customers. And the best part of it is that neither customers nor your technical experts have to travel as much. Just as video is changing the nature of meetings, it’s also a fitting solution Read More »

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#CiscoChampion Radio S1|Ep 24 Identity Services Engine (ISE)

August 20, 2014 at 12:28 pm PST

cisco_champions BADGE_200x200#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re talking about Identity Services Engine (ISE) with Cisco Program Manager (Cisco IT, Security) Greg Rasner. Lauren Friedman (@Lauren) moderates and Travis Newshott and Brandon Carroll are this week’s Cisco Champion guest hosts.

Listen to the Podcast.

Learn about the Cisco Champions Program HERE.
See a list of all #CiscoChampion Radio podcasts HERE.

Cisco SME
Greg Rasner, @IT_ISE_MAN, Cisco Program Manager (Cisco IT, Security)

Cisco Champions
Travis Newshott, @tnewshott, Security Architect
Brandon Carroll, @brandoncarroll, President and CEO (Global Config Technology Solutions, Inc.) Read More »

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Connections Matter in Mexico’s Northern Border Region

August 20, 2014 at 12:14 pm PST

In Monterrey, Mexico, deep economic and social gaps separate rich from poor, educated from uneducated, legal from illegal. In 2008, the city started experiencing violence related to turf battles between warring drug cartels. Drug use and high murder rates continue to steal the lives of youth, tempting those who lack the skills for traditional jobs into much higher-paying, high-risk careers of narcotics and crime.

To help young people withstand the pressure of crime and violence in cities near the United States-Mexico border, Cisco has partnered with World Learning and the United States Agency for International Development to provide information and communications technology (ICT) and entrepreneurship training at high schools. Cisco Networking Academy courses are offered as part of the program. In the first year, almost 500 students participated.

Students in Monterrey, Mexico celebrate completion of the Cisco Networking Academy IT Essentials course.

Students in Monterrey, Mexico celebrate completion of the Cisco Networking Academy IT Essentials course.

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Snowshoe Spam Attack Comes and Goes in a Flurry

This post is co-authored by Jaeson Schultz and Craig Williams.

Every so often, we observe certain spam campaigns that catch our interest. On August 15, we observed a particular spam campaign that caught our attention because it was using “snowshoe” spam techniques combined with PDF exploitation. While neither of these techniques are new, we have seen a growing trend involving snowshoe spam and we wanted to explain why the bad guys seem to be moving in that direction with a real world example. As you can see from the chart below, we’ve seen the amount of snowshoe spam double since November of 2013.

Snowshoe Spam Chart

Snowshoe spam can be a challenge for some anti-spam detection techniques because it typically uses multiple IP addresses with very low spam volume per IP address. Depending on how an anti-spam technology works, this can cause severe problems with detection. Typically technologies that use multiple defensive layers of protection, like Cisco’s ESA, are much more successful at combating snowshoe spam. We’ve previously discussed these tactics in a previous blog post.

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