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SOAM

April 25, 2016

1

ANALYTICS & INTELLIGENT AUTOMATION

Are You SOAM Ready?

2 min read

You probably did a double-take when you read the title and asked yourself, “What is SOAM?” Let me start by telling you what it is not. It is not service integration and management (SIAM), which emerged more than a decade ago to address the highly complex contract and governance processes introduced by multisourcing. SIAM was […]