it service management

October 13, 2016

DATA CENTER

Buying New Gear? Have You Invested in Operations Management to Assure Your RoI?

Are you investing in new IT equipment – or for that matter, any IT services including SaaS/Cloud services?  If so, I wonder how much you have invested in your operations management...

May 6, 2015

INSIDE CISCO IT

5 Tips for Building an Effective Continuous Delivery Team

Becoming part of a continuous delivery team can seem daunting. Being tasked with creating one, even more so. But it doesn’t have to be that way. Taking a step-by-step approach and having your end goal in mind can get you and your team there intact. Here are some tips that I follow as we move […]