it service management
Buying New Gear? Have You Invested in Operations Management to Assure Your RoI?
Are you investing in new IT equipment – or for that matter, any IT services including SaaS/Cloud services? If so, I wonder how much you have invested in your operations management...
5 Tips for Building an Effective Continuous Delivery Team
Becoming part of a continuous delivery team can seem daunting. Being tasked with creating one, even more so. But it doesn’t have to be that way. Taking a step-by-step approach and having your end goal in mind can get you and your team there intact. Here are some tips that I follow as we move […]