Cisco Customer Zero (CZ)

A simpler, more flexible SD-WAN network, as led by the Customer Zero team in Cisco IT. This blog explains how we built the fabric and summarizes the benefits to date.

In this two-part blog series, Travis describes Cisco IT’s motivations for shifting to a software-defined access fabric network and our guiding principles for implementing Cisco Software-Defined Access (SD-Access), along with lessons learned and outcomes achieved thus far.

Joel explains the value framework Cisco IT created to measure SD-Access’s impact, along with outcomes achieved to date.

Cisco DNA Center is paving the way for smoother network operations. In one integrated system, it offers two critical networking capabilities: automation and – the focus of this blog – assurance.

Network demands have been increasing. Shifting to an SD-Access fabric network will help!

Telework is common now. Learn five tips to improve the experience.

In collaboration with Dean Sanders Sometimes Cisco IT makes changes with a huge impact on operations, like deploying Cisco DNA Center. Sometimes we make an already good thing even better. Cisco DNA Center Cloud falls in that category. We’ve been using Cisco DNA Center on premises since 2018 (story here). In late 2020 we started […]

We caught up with a few of our Customer Zero employees to find out what they’ve been doing during the lockdown, and how they used Cisco's Time2Give paid time off program to volunteer and make a positive impact in their communities.

Today’s highly complex and dynamic networks create demands that often exceed the capacity of IT operations teams. Within Cisco IT, we are meeting these demands by creating integrations between Cisco DNA Center and ServiceNow.