Customer Zero

November 12, 2019

INSIDE CISCO IT

Graduate perspective: Cisco may be large, but it operates like an agile startup

When I first joined the Cisco IT team in 2018 after graduating from university, I was eager to see how a large, global company like Cisco can efficiently develop and deliver solutions to its customers. I quickly discovered that while Cisco is big and complex, it operates very much like an agile startup, fueled by […]

July 10, 2019

INSIDE CISCO IT

Staying productive on the fly

As a mobile worker and member of Customer Zero testing, I’ve tested an integration for Cisco’s Webex Teams and Microsoft’s Office 365. Let me share this great user experience.

June 10, 2019

INSIDE CISCO IT

The Marriage of Webex Teams and Microsoft Office 365: Our Vision and Strategy

Cisco IT’s Collaboration strategy is to mirror the Webex Teams approach to building bridges between team collaboration and other solutions for a continuous workflow. With Office 365, we continue with this theme

June 10, 2019

INSIDE CISCO IT

Webex Teams + Office 365 + Implementation Part 1: Rollout and Change Management

Rather than using Office 365 as-is, we integrated it with the collaboration capabilities in Webex Teams.

June 10, 2019

INSIDE CISCO IT

Implementing Office 365 at Cisco – Part 2: SAFe Bought Us Speed, Visibility, and Accountability

Though SAFe is more typically used for software development, we found it worked very well for structuring and organizing our complex deployment of Office 365.

June 10, 2019

INSIDE CISCO IT

Office 365: How We Made It More Secure than On-Premises Email

This blog outlines the security architecture we’ve put in place for Office 365. We approached it from three angles: user authentication, device authentication, and encryption key management.

March 25, 2019

INSIDE CISCO IT

La red del futuro, hoy. Cómo estamos aumentando la capacidad de la WAN al tiempo que optimizamos los costos

Si no has visto el blog de la Red del Futuro de mi colega Ben Irving, te recomiendo que lo revises. En este blog compartiré lo que hemos logrado hasta...

February 27, 2019

INSIDE CISCO IT

When Being First is Too Late

Cisco IT has for years prided itself on being the company’s first and best customer – using our own products early and sharing what we learn.  What’s different about customer zero?

December 11, 2018

INSIDE CISCO IT

Cisco Connected Workplace: You May Now Move Freely About the Office

If you fell asleep in a ’90s data center and woke up in a modern one, you’d know instantly. But if you dozed off in your office and woke up...