Customer Zero

We caught up with a few of our Customer Zero employees to find out what they’ve been doing during the lockdown, and how they used Cisco's Time2Give paid time off program to volunteer and make a positive impact in their communities.

Today’s highly complex and dynamic networks create demands that often exceed the capacity of IT operations teams. Within Cisco IT, we are meeting these demands by creating integrations between Cisco DNA Center and ServiceNow.

In collaboration with Chris Groves Employee safety is top of mind as pandemic lockdowns ease and we gradually welcome employees back to the office. We’ll bring back employees in waves, starting with the 20-30% of employees whose jobs require them to be in the office, like engineers with hands-on responsibilities for development, testing, and operations. […]

Most organizations today take advantage of cloud services. From software as a service (SaaS) to infrastructure as a service (IaaS), these cost-effective solutions help accelerate business and offer new opportunities for innovation. Within the Cisco network, we’ve seen an impact from changing traffic patterns as our clients adopt to Cloud Services. We see more and […]

Our rack server configurations were as varied as a bowl of jelly beans. With Intersight we’re limiting them to approved flavors. Cisco IT manages roughly 2,000 Cisco UCS C-series rack servers in multiple data centers around the world. Business teams use them for financial databases, security video storage, file backups, Hadoop, our on-premises private cloud, […]

When I was a kid, about two weeks before each school year started, my parents would take me shopping for clothes and school supplies. As a pre-teen I wasn’t exactly enthused about these trips, but one shop – a shoe store – always had my undivided attention at checkout time. The store’s cash registers sat […]

Within Cisco, we naturally make extensive use of Cisco Webex for collaboration and we find all sorts of ways to engage our users and drive adoption. It’s really a planes, trains, and automobiles strategy. With employees in nearly 100 countries, using Webex is a great way to connect and communicate with colleagues. Webex Teams leverages asynchronous communication to allow […]

Picture a shiny new switch, freshly connected to your network. How many interfaces will you use to monitor that switch over its lifetime? Consider all we do each day: checking software versions for compliance, viewing alerts and telemetry data, running diagnostics, requesting support, signing up for courses through Cisco Learning Network, etc. It would be […]

The office comms room (network distribution or server rooms) can often become an “out of sight, out of mind” storage closet for old equipment, file boxes, even bicycles and other personal items. we are applying the Meraki Smart Camera solution in Cisco IT to combat problems that we’re sure you face in your own network comms rooms!