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The Shift from Retail Solutions to Strategic Capabilities
Retail and Hospitality
Hello, everyone! My name is Ed Jimenez, and I am the new lead for Retail & Hospitality for Cisco’s Business Transformation Team. My job is to help retailers and hoteliers
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How to Create an Omnichannel Strategy that’s Worth Celebrating
Retail and Hospitality
This holiday season customers have more ways to shop than ever before. Retailers are making it easier to get the right presents by providing enhanced delivery options – from buy
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3 Ways Santa’s Store Helpers are Making Shopping Easier this Holiday Season
Retail and HospitalityHoliday shopping isn’t like it used to be. Retail sales associates – a.k.a Santa’s helpers – are taking on more than just ushering shoppers into fitting rooms and helping them
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Moustaches and the Customer Experience
Collaboration
Remember when moustaches were cool? For those who weren’t paying attention, it was back in the 1980s when Tom Selleck–sporting that signature facial hair–ruled the T.V. airwaves as private investigator
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A Broad Partner Ecosystem is Pivotal To Delivering the Total Customer Experience
Collaboration
Many highly successful companies have a common characteristic- their customer care strategy is supportive of, and in alignment with, their corporate brand strategy, often driving to provide a consistent customer
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Cisco Meraki Systems Manager Extends Enterprise Mobility Management to the Cloud
Mobility
The industry is going beyond BYOD—it’s not just about simply connecting the device anymore: the mobile landscape has grown to include apps, devices and content, all of which require security
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customer
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