coc

January 12, 2021

INSIDE CISCO IT

Cisco DNA Center Cloud roundtable: first impressions from our Customer Zero system engineers

In collaboration with Dean Sanders Sometimes Cisco IT makes changes with a huge impact on operations, like deploying Cisco DNA Center. Sometimes we make an already good thing even better. Cisco DNA Center Cloud falls in that category. We’ve been using Cisco DNA Center on premises since 2018 (story here). In late 2020 we started […]

September 14, 2020

INSIDE CISCO IT

Managing a safer return to work with Cisco DNA Spaces — An early report

As pandemic restrictions ease, we’re working to manage a safer return to the office. Our strategy includes monitoring workspace density using Cisco DNA Spaces in 20 Cisco offices, including several in Asia Pacific and Europe. Here are our experiences after the first few months, and what’s ahead.

June 29, 2020

INSIDE CISCO IT

As the landscape evolves, so must the enterprise backbone

Most organizations today take advantage of cloud services. From software as a service (SaaS) to infrastructure as a service (IaaS), these cost-effective solutions help accelerate business and offer new opportunities for innovation. Within the Cisco network, we’ve seen an impact from changing traffic patterns as our clients adopt to Cloud Services. We see more and […]

June 1, 2020

INSIDE CISCO IT

Welcome to my virtual office – Webex Teams and my workstreams

I started working from home more than 15 years ago. Working from home is how I work – it might not be in an office building with open planning, quiet rooms, or massage chairs, but my home office stands up to the campuses across the world where I have colleagues.

April 16, 2020

INSIDE CISCO IT

Q&A: How we scaled VPN when the global workforce moved home

In the space of a few weeks in March and April 2020, Cisco’s entire workforce began working from home. For most, that meant relying even more on remote collaboration technologies to get things done and stay in touch with co-workers, customers, and families.  The role of our VPN (Virtual Private Network) changed significantly, from providing […]

March 9, 2020

INSIDE CISCO IT

Collaboration gets more convenient with each new Webex Teams integration

Cisco IT’s vision for Webex Teams. is to bring collaboration tools right to our users’ fingertips by integrating Webex Teams with Cisco and third-party applications. We think of it as meeting people where they are — in any application.

October 11, 2019

INSIDE CISCO IT

Connecting the docs—Webex Teams and Enterprise Content Management

Webex Teams is the hub for collaboration at Cisco. For every project or program, we set up a Webex space where we can meet, chat, and share content—from any device....

July 25, 2019

INSIDE CISCO IT

“Do-it-yourself” isn’t practical for car assembly—or switch configuration

Imagine if whenever you wanted to drive somewhere, before you started your car you had to put on the fan belt, connect the battery, and mount the tires. At some...

July 10, 2019

INSIDE CISCO IT

Staying productive on the fly

As a mobile worker and member of Customer Zero testing, I’ve tested an integration for Cisco’s Webex Teams and Microsoft’s Office 365. Let me share this great user experience.